vipgateway.co.uk

5
5 Based on 141 reviews

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Average Rating

5

/
5

141 Reviews

5 Star
99%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

diana lwanga
Seamless from start to finish. Steve responded to my online enquiry within a week, provided a detail

Seamless from start to finish. Steve responded to my online enquiry within a week, provided a detailed quote, and kept communication clear and prompt every step of the way. Very informative, great service — lease signed and I'm delighted.

5
Date of experience: Feb 26, 2026
Jenny McIntyre
Dealing with one person made things much easier for me, it was like getting advice from a friend. Al

Dealing with one person made things much easier for me, it was like getting advice from a friend. Alyssa was more than helpful, she made the process of leasing a car so simple. I particularly appreciated the updates and a wee call to say if an email was on it's way, who it's from etc.
Alyssa is a credit to VIP Gateway, it's been a pleasure and I've already recommend to friends!

5
Date of experience: Feb 11, 2026
Rita Rogers
Exceptional service throughout the car ordering process.

Working with the representative was a great experience. They made the car ordering process straightforward and efficient. Their friendly demeanor, proactive approach, and continuous updates until handover to aftersales were greatly appreciated. Thank you for all the assistance!

5
Date of experience: Jan 15, 2026
Luther Butler
Exceptional Service from the Team

I had an excellent experience with the service, and the representative was incredibly helpful throughout. I had contacted several leasing firms recently, and this was the first time someone took the time to explain everything clearly, especially since it was my first time leasing a vehicle. The entire process felt stress-free, and I would definitely recommend them to others! Thank you for your assistance!

5
Date of experience: Jan 14, 2026
Risa Adams
Exceptional Support Throughout the Car Leasing Process

The representative has been exceptionally supportive during our car leasing experience. As first-time leasers, we appreciated their constant availability to answer our questions via phone or email. The entire process was seamless, and everything was timed perfectly! Thank you for your assistance!

5
Date of experience: Jan 13, 2026
Samantha C.
A Positive Experience During the Holiday Season

Needing a car during the Christmas season turned out to be a more pleasant experience thanks to the support team. Although initially scheduled for December 24th, which seemed challenging given the short notice, the vehicle arrived on December 30th, aligning well with my timeline. Thank you for the assistance!

4
Date of experience: Jan 01, 2026
Lawton P.
Exceptional Car Leasing Experience

I recently leased a car through a leasing service, and the entire experience was exceptional. The representative managed my application from beginning to end, and he was truly fantastic. He was friendly, knowledgeable, and incredibly efficient; nothing was too much trouble. He kept me informed at every stage, making the whole process smooth and stress-free. If you’re in search of a trustworthy leasing company with excellent customer service, I highly recommend this service. And if possible, ask for the representative; he’s outstanding.

5
Date of experience: Dec 25, 2025
maloblaster26
Fantastic leasing experience

This was my first time leasing a vehicle, and I worked with a representative who was extremely helpful. The transaction went smoothly, and I received ample information and support. I can't wait for my new vehicle's delivery!

5
Date of experience: Dec 23, 2025
Regina Ross
First-time leasing experience

This was my first time leasing a vehicle, and the representative made the process incredibly smooth and enjoyable. Having previously owned an electric car and done my research, I appreciated how they checked in with us regarding utility providers and home chargers to ensure we were ready. It was a pleasure working with the team, and I would highly recommend them.

5
Date of experience: Dec 23, 2025
Serena Sanders
Great assistance from Ethan

Ethan provided excellent support and was very proactive in following up. I would absolutely recommend his services.

5
Date of experience: Dec 23, 2025

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