vivano.co.uk

2.4
2.4 Based on 21 reviews

Focused on making finely crafted leather goods, Vivano was founded in October 2019. Vivano acquires its name from Vivan, who started this brand with a clear purpose: to provide thoughtfully designed, well-crafted genuine leather bags and accessories fo......

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Average Rating

2.4

/
5

21 Reviews

5 Star
32%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
64%

All Reviews

Filter Reviews

Review Time

Shirley
Received incorrect shoe size and poor return service

I ordered shoes in size 48, but they sent me size 44. According to the return policy, the company claims they will cover return postage for their mistakes. However, my attempts to obtain a free return label have been unsuccessful. Initially, they offered a 15% refund if I kept the shoes, which later increased to 30% after I raised my concerns, and then to 50%. Even after referencing their own return policy, they insisted that I must pay for return shipping to another country. I am now escalating this matter to trading standards.

1
Date of experience: Jan 13, 2026
VIPERxQc
STAY AWAY FROM THIS SERVICE!

DO NOT ORDER FROM THIS SERVICE. I URGE FUTURE CUSTOMERS TO READ REVIEWS BEFORE PURCHASING. THE NEGATIVE REVIEWS ARE TRUE. THIS IS A SCAM OPERATION. AVOID AT ALL COSTS. THERE ARE TOO MANY SCAM SERVICES ONLINE, AND ACTION IS NEEDED.

1
Date of experience: Dec 21, 2025
puma31090
AVOID THIS COMPANY AT ALL COSTS

DO NOT MAKE A PURCHASE FROM THIS COMPANY. I HOPE FUTURE CUSTOMERS READ REVIEWS BEFORE BUYING. THE NEGATIVE REVIEWS ARE ACCURATE. THIS IS A SCAM OPERATION. STAY AWAY FROM THEM. THERE ARE TOO MANY SCAM COMPANIES ONLINE, AND SOMETHING NEEDS TO BE DONE.

1
Date of experience: Dec 17, 2025
Maks
SCAM OPERATION

1
Date of experience: Dec 16, 2025
Timmy Taylor
Steer Clear of This Seller!

I ordered a 'cashmere' cardigan from the company, which claims to be based in London but is actually in China. The cardigan I received is definitely not cashmere; it feels like a cheap nylon blend. Now I have to return it to China at my own cost! If I could give zero stars, I would.

1
Date of experience: Dec 16, 2025
Jolyon Powell
Product Not As Described

The product is completely different from what was advertised. This seller is not trustworthy—better to avoid.

1
Date of experience: Dec 15, 2025
Kendrick Parker
Not Worth the Trouble

This service is not even worth one star. Keep your money and avoid disappointment. I ordered a scarf, gloves, and hat set, but received no confirmation. Luckily, I took a screenshot of my order. Nothing arrived, and when I checked their tracking system, there was no record of my order. Their phone number is disconnected. I'm glad I paid with a credit card!

1
Date of experience: Dec 12, 2025
Demetrius Patterson
DO NOT TRUST THIS COMPANY

DO NOT USE THIS COMPANY. THE IMAGES AND ADDRESS ARE ALL FALSE; THEY ARE SCAMMERS AND WILL TAKE YOUR MONEY.

1
Date of experience: Dec 11, 2025
Joy Hughes
Misleading Company

I purchased a coat that did not match the online images. They claim to offer returns on their site, but they don't.

1
Date of experience: Dec 10, 2025
Kenny Coleman
Not a Legitimate UK Shop

They trick you into thinking they have a physical shop in London, using a UK address. I ordered size 6 UK snow boots, but they sent size 7. Returning them will cost me more than half the price of the boots, so I'll just sell them on social media to recover most of my money.

3
Date of experience: Dec 10, 2025

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Business Details

  • Focused on making finely crafted leather goods, Vivano was founded in October 2019. Vivano acquires its name from Vivan, who started this brand with a clear purpose: to provide thoughtfully designed, well-crafted genuine leather bags and accessories fo...

  • language https://vivano.co.uk

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