wearejust.co.uk

4.6
4.6 Based on 141 reviews

Just Retirement and Partnership have merged to become Just. Visit our new-look website for all you need to know about retirement....

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Average Rating

4.6

/
5

141 Reviews

5 Star
83%
4 Star
5%
3 Star
4%
2 Star
1%
1 Star
7%

All Reviews

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Review Time

Cecilia Long
Professional and respectful handling of inquiries

Handled my inquiry in a professional and respectful manner, with prompt responses to all my questions and clear information provided. Enjoyed pleasant phone conversations throughout.

5
Date of experience: Dec 04, 2025
Noel C.
Difficulties adjusting to the new application

I found it hard to adapt to the new application, especially at my age, as navigating online can be quite overwhelming. This was the third drawdown, and it took considerably longer than the first two. On a positive note, everyone I interacted with was helpful, kind, and courteous.

3
Date of experience: Dec 03, 2025
Tod Cook
Consistently prompt service

After several years of dealing with the service, I've never had a negative experience. The paperwork is easy to follow, and the service is first-class.

5
Date of experience: Dec 01, 2025
Swift handling of further advance

Communication was excellent from start to finish, and the overall transaction was handled very quickly. I would confidently recommend the service for equity release.

5
Date of experience: Nov 28, 2025
Courtney Long
Accessible and knowledgeable staff

The staff were easily accessible and very knowledgeable to work with!

5
Date of experience: Nov 27, 2025
Tregonwell S.
Smooth and efficient process

The entire process was straightforward, quick, and efficient. The combination of email and postal mail was secure and put my mind at ease.

5
Date of experience: Nov 25, 2025
Finn A.
Adjusting to the new application was tough

I found it challenging to adjust to the new application, especially at my age, as so much online can be overwhelming. This was the third drawdown, and it took much longer than the first two. However, everyone I spoke to was helpful, kind, and courteous.

3
Date of experience: Nov 18, 2025
MW47
Excellent support from the team

The representative was outstanding in her role. Her skills were perfectly suited for the task. Thank you to her and the team for their efficient yet kind support.

5
Date of experience: Nov 17, 2025
MW66
Excellent service, quick and user-friendly

5
Date of experience: Nov 13, 2025
JB28
Reliable company to collaborate with

The gentleman I spoke to was very efficient and helpful during both conversations.

5
Date of experience: Nov 12, 2025

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Business Details

  • Just Retirement and Partnership have merged to become Just. Visit our new-look website for all you need to know about retirement.

  • language https://wearejust.co.uk

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