webaheadinternetltd.co.uk

4.8
4.8 Based on 201 reviews

Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington....

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Average Rating

4.8

/
5

201 Reviews

5 Star
92%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
4%

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Suzanne Fisher
Fantastic customer service

Would like to thank Samuel my website manager for all the support he gave me throughout the process of getting my website up and running very helpful and friendly service

5
Date of experience: Oct 18, 2024
Petula Reed
Positive experience

I instructed Webahead to create my new website for me having responded to their ad on a selling page on Facebook.Although it is far too early for me to comment on the impact my website has had on generating business, I am extremely pleased with the service provided by Arran (and Harry). Arran was very pleasant to deal with and not pushy. I am thrilled with how my website looks. I requested a series of alterations to my website and these were effected quickly.My only advice to potential customers would be that do bear in mind the price given at the outset may not be what you pay in the end should you proceed with SEO/additional services.

4
Date of experience: Oct 16, 2024
Adrian Ross
New business web page

I’ve just had my website go live for my new company and have had so many people tell me how professional it looks! Demi is amazing and makes sure every question is answered and you get exactly what you want out of it 😊 thank you!

5
Date of experience: Oct 16, 2024
Meredith
Exceptional Website Design and Service from Start to Finish!

I had the pleasure of working with Alisha Jay on my website, and I couldn’t be happier with the results! From the beginning, Alisha listened closely to my ideas and understood the vision I had for my business. She brought my brand to life with a beautifully designed, user-friendly website that perfectly reflects my style and values. Alisha’s attention to detail, creativity, and professionalism made the entire process smooth and enjoyable. She was always responsive and went above and beyond to ensure everything was just right. I highly recommend Alisha Jay to anyone looking for a talented and dedicated web designer!

5
Date of experience: Oct 16, 2024
Julianne
Experienced and efficient - thankyou Alex

Alex was absolutely fantastic in dealing with our website - from start to finish he was available for 1-1 which is so valuable - the customer interface for amendments is so easy to use - I would definitely use them again for future websites. Thanks Alex - you made the process pain free despite my many many requests! So accommodating and professional.

5
Date of experience: Oct 16, 2024
Albert Baker
Unimpressed

In terms of web build and support I was impressed. Any issues with content posted are quickly and professionally dealt with. If only I could say the same from their SEO department, whose unbelievably pushy sales team have not delivered on promise. As soon as they receive payment, you are ghosted and any basic questions are met with defensiveness and attitude. As a business owner I do not feel in control in any way. I was sold a Facebook campaign and have received no communication since or evidence of its success at all. The whole process has been incredibly stressful. I would not recommend at all.

1
Date of experience: Oct 15, 2024
KH20
Superb and prompt service

Superb and prompt service. Thoroughly professional service and end product. Arran has been an attentive and professional account manager. I highly recommend the team for all your web design needs.

5
Date of experience: Oct 15, 2024
Harvey J.
So happy with this company

So happy with this company, they helped every step of the way creating my website. Great customer service from Arran who was always available to help with any queries I had. Would definitely recommend and I already have!

5
Date of experience: Oct 14, 2024
CP81
I deeply regret working with Webahead…

I deeply regret working with Webahead Internet and would not recommend their services to anyone. My experience with them has been nothing short of frustrating due to their aggressive and misleading sales techniques. They made exaggerated promises about their capabilities and gave me incorrect information about the service. It wasn’t until much later that I realized these were blatant misrepresentations.Despite several complaints, my issues were consistently left unresolved. Miss McCready, one of the managers, assured me she would investigate and resolve my concerns. She even scheduled a call that never materialized. Meanwhile, I was constantly harassed for payments—19 missed calls in a single day from Callum, demanding payment for a social media promotion that was never delivered.After making my final payment, I received no evidence of the multimedia campaign they promised, and all communication from the company completely ceased. Over the course of three years, I saw no sales through their platform, making the entire experience not only unproductive but incredibly stressful.I would strongly advise anyone to avoid Webahead Internet, as their service quality is poor, their communication is non-existent after payment, and their promises are nothing more than empty sales tactics.

1
Date of experience: Oct 08, 2024
Malachi Scott
Would highly recommend

Ryan from Webahead has been great throughout the whole website building process. Built the website exactly how I imagined and very quickly. Nothing was too much trouble for Ryan or the team.Would highly recommend getting your website built with them.

5
Date of experience: Oct 08, 2024

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