webkul.com

4.6
4.6 Based on 101 reviews

Webkul is a web and mobile product-based organization that develops software for enterprise-level eCommerce businesses....

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Average Rating

4.6

/
5

101 Reviews

5 Star
89%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Portia Ramatsetse
Great tool for an auction. Made my life easier with all the technical configurations. I could easily

Great tool for an auction.
Made my life easier with all the technical configurations.
I could easily auction products seamlessly.
The support is top-tier; all my technical struggles were resolved in a single chat

5
Date of experience: Feb 25, 2026
Portia Ramatsetse
Great tool for an auction.

Great tool for an auction.Made my life easier with all the technical configurations.I could easily auction products seamlessly.The support is top-tier; all my technical struggles were resolved in a single chat

5
Date of experience: Feb 25, 2026
Hamlly
very helpful

very helpful. very detailed support. definitely solve my problem.

5
Date of experience: Feb 24, 2026
Jayrome Balicol
On point and with clear instructions.

On point and with clear instructions.Timely on replies.

5
Date of experience: Feb 24, 2026
Vikas Nagar
Seamless Support Experience

We are using the Webkul MultiVendor Marketplace app, and our experience has been excellent so far.Whenever I use the live chat, there is literally no waiting time. The support team responds immediately and resolves issues quickly and efficiently. A special thanks to Chirag, who was very understanding, patient, and knowledgeable throughout the process.The support provided by Chirag from Webkul has been outstanding. Highly recommended for anyone looking for a reliable multivendor solution with fast and helpful customer support. 👍

5
Date of experience: Feb 24, 2026
Do not pay advances. Repeated excuses, missed deadline, unfinished delivery.

My experience with Webkul has been unacceptable, and my warning to others is very clear: do not pay any advance payments.We paid in full on the basis of supposed “milestones.” After that, the delivery did not materialise. Instead, it became a pattern of delay after delay, with excuse after excuse from their side as to why the work was not completed. Each time there was a new reason. Meanwhile the product remained unfinished.They were fully aware we were tied to a deadline. They still did not meet it. If you are choosing a vendor because timing matters, this is the last outcome you can afford.This did not feel like a normal project that simply ran late. It raised serious concerns about honesty and good faith, because payment was taken while completion was repeatedly promised and repeatedly not delivered.Be cautious with the review responses as well. The replies look standard and formulaic, rather than addressing the substance. Based on my experience, they know exactly what they are doing and they are comfortable pushing customers past the point where it becomes difficult to recover money.If you are considering Webkul: protect yourself. Do not fund them upfront. Only pay when you have the finished, working product in hand.We are pursuing local filings in India, including a cheating complaint under Section 318(4) of the Bharatiya Nyaya Sanhita, 2023 (successor to the old Section 420 IPC).

1
Date of experience: Feb 21, 2026
Mustafa MELİH Önal
The app works very well

The app works very well. The customer support, in particular, is incredibly helpful. They respond quickly and even work alongside you to solve any issues.

5
Date of experience: Feb 20, 2026
Arianna
The team was very helpful!

The team was very helpful!

5
Date of experience: Feb 19, 2026
Cuffs N Lashes
Excellent Support....

5
Date of experience: Feb 18, 2026
袴田梨紗
Thank you for fixing the system so quickly.

I was struggling to move on to the next step, so I consulted the chat. They fixed the system and allowed me to move on to the next step. I'm very grateful.

5
Date of experience: Feb 18, 2026

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