Review Time
I'm sharing this review to caution others about my experience with a website development service. In my view, this company operates in a deceptive and misleading way. Right from the start, the individuals who reached out to me used various names. One person identified as “Eric Young,” then later as “Thomas Dave,” and subsequently as “Kevin Johnson,” all with the same voice and tone. This inconsistency raised significant red flags. They also avoided showing their faces in any virtual meetings, opting for audio-only calls, which is unusual for a legitimate service. Another major concern was the pressure to pay excessive additional fees just two weeks after signing the contract. None of these extra charges were clarified upfront. I had already paid the initial amount of $2,000 for the website, and suddenly they demanded much more money. This last-minute push for unexpected payments is a classic warning sign. When I asked for a refund, they repeatedly promised it but never followed through. More than three months later, I have received nothing. Instead, they kept requesting my personal bank account details for a wire transfer—information that no customer should need to provide to get a refund. When I asked for a refund by check, which any legitimate company should be able to issue, they claimed their company “does not have checks.” After that, they completely stopped responding to my calls and emails. There has been no refund, no accountability, and no transparency. Based on my experience, this seems to be a scam operation using fake identities and addresses, audio-only calls, and unexpected payment requests to take money from customers. I am sharing this review to help protect others. I strongly believe that authorities should investigate companies that conceal their identity, pressure customers for extra payments, and fail to return funds.
The team was highly attentive to my vision for the website and new logo. They provided me with multiple options and were very patient with all the changes I requested. Special shout-out to Frank and his team — he was awesome, super friendly, and extremely efficient. Highly recommend!
Ugh, I was hoping it wouldn't come to this. I ordered a website, which, from the beginning, I knew needed to cost more than their starting price, so I agreed to pay $2000 even tho Zayn showed me more complex sites built for $1500. The mocks they wanted to me to agree to were so far from the intention- I could not continue. Then I went to lovable- and mocked an example for them to follow- still terrible. So I asked for my refund as advertised. They asked me if Rick Sanchez could now help me... so I gave them another shot- still poor. So I requested a refund, and even lowered the refund amount as a good faith to their efforts. Those refund conversations, which I have all of them via email- started in early August... it's not late October- and now I'm getting no replies. Sad. Disheartening. Buyer Beware.
Being a small business with a small budget, it was becoming a challenge to find a web developer. We didn't want to go the freelance route with all the upfront work to find the right person, but also didn't need the full service of a high priced design agency. Further searching led us to Website Development LLC.It didn't take much to get started, and we were impressed with their initial layout ideas. Progressing from there, the site is quickly coming together. Our main contact is Emma Hale, and she as been outstanding. Excellent attention to detail, along with her accuracy and promptness, has made her a pleasure to work with. We are excited to see the final product.
Ronan was incredibly helpful he quickly understood my needs, offered creative solutions, and delivered high quality work on time. His communication was clear and consistent, making the entire process smooth and efficient. Highly recommended Thank you so much Ronan.
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We're a creative agency that focuses on concept and strategy when creating mega-brands through design-oriented solutions. We're a group of innovative people who seek to bring ideas to life through imaginative pictures in order to shake up the digital world. To handle difficult problems.
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