Review Time
Total scam! Received a $60 gift card from the family member. When I went to use it it required a membership when I did not want to use the membership or sign up for a membership. It forced me to use the $60 gift certificate towards $120 package. I was willing to do that and I had to go through hoops to get a proper coat to even work for that
Our wines were previously with Bright Cellars and I think they got bought out by Winc. We’ve been customers for about 4 years and we still love it. Wine varieties and qualities are great, and they come packaged so well. Never had any issues with shipment damage. Also, customer service has been great when we update our preferences from time to time. Recommended!
I had a problem which was partially self-generated and got somewhat complicated. I reached out to Winc's customer service line and, even though it took a while because of the complexity, the problem was solved to my complete satisfaction. The agent was exceptionally pleasant except for her repeated apology for having kept me on hold!!!
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