wineaccess.com

4.7
4.7 Based on 546 reviews

We never settle in our hunt for the small lots, up-and-coming producers, legendary masters, and coveted labels that define the art of wine. We're here to bring wine to life for a life beyond extraordinary....

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Average Rating

4.7

/
5

546 Reviews

5 Star
76%
4 Star
19%
3 Star
2%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Kelly McMurtry
Spectacular

I have had such a spectacular experience with WA. The wines are high quality, the prices are fair, and the recommendations are top notch. I signed up for a wine club and they *automatically* gave me the 10% discount on the order I’d just placed. Top tier customer experience.

5
Date of experience: Sep 25, 2025
Madeleine
Here to help

When FedEx didn’t handle my shipment properly, the customer care team remedied the issue within the hour. They immediately sent a replacement shipment while waiting for the claim with FedEx to process. Superb customer service!

5
Date of experience: Jul 07, 2025
Jill Dunkin
Great first time experience

This was my first time ordering from Wine Access and I had questions. I found Support to be timely, friendly and helpful. My shipment was adjusted and it arrived when committed. Also, I was delighted to see the information cards provided with the bottles. It uplifted the experience and allows me to "learn" more as I discover these new choices. Nice touch!

5
Date of experience: Jul 01, 2025
THOMAS DAY
Great wine company

I have been buying wine from Wine Access for 15 year’s. They always stand behind the wine they sell and I wish all companies were as honest and cared about their customers like Access does. Great business model!

5
Date of experience: Jul 01, 2025
Tara Boone
Top-Notch business!

Wine access provides a plethora of wine to fit any pallet. But what sets WA apart is their customer service. I have always received the most top-notch customer service and it’s what keeps me coming back to order more wine. That, and the fact the wine is delicious! Thank you, WA!

5
Date of experience: Jun 25, 2025
Mark Charles
Outstanding Site

Very reasonable prices for wine and a good selection of bottles difficult, if not impossible, to obtain elsewhere. Have been a very satisfied customer for five years and rarely had a need to contact customer service. But the few times that I have, they replied very promptly and courteously and always resolved my issue to my complete satisfaction.

5
Date of experience: Jun 25, 2025
Elise Johmann
Problems fixed immediately

I had a mix-up with my order and that of my son because we have the same last name. I called and m problem was fixed immediately. They are great not to motion the delicious wines.

5
Date of experience: Jun 25, 2025
TOM FAIR
I've been a happy customer for over 10…

I've been a happy customer for over 10 years. On the rare occasions I need support, it has always been prompt and professional. Which is getting rare these days. I just asked to modify an open order which was handled right away. Much appreciated.

5
Date of experience: Jun 23, 2025
Isabelle Wilkins
Great customer service

Wine access has a nice selection of wines but what stands out, way above the pack, is their stellar customer service. They are incredibly responsive, kind, understanding and work on making things right when there is a problem/issue. In addition, they changed their shipping policy a year or 2 ago to make it easier to qualify for free shipping which, for me, is huge as well.

5
Date of experience: Jun 19, 2025
Mark Goodson
Always responsive

Always responsive. This company truly cares about its customers. I had one bottle of wine that was bad Promptly refunded. A great company

5
Date of experience: Jun 13, 2025

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Business Details

  • We never settle in our hunt for the small lots, up-and-coming producers, legendary masters, and coveted labels that define the art of wine. We're here to bring wine to life for a life beyond extraordinary.

  • email help@wineaccess.com
  • call 4155554000
  • language https://wineaccess.com

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