Review Time
I have had such a spectacular experience with WA. The wines are high quality, the prices are fair, and the recommendations are top notch. I signed up for a wine club and they *automatically* gave me the 10% discount on the order I’d just placed. Top tier customer experience.
This was my first time ordering from Wine Access and I had questions. I found Support to be timely, friendly and helpful. My shipment was adjusted and it arrived when committed. Also, I was delighted to see the information cards provided with the bottles. It uplifted the experience and allows me to "learn" more as I discover these new choices. Nice touch!
Wine access provides a plethora of wine to fit any pallet. But what sets WA apart is their customer service. I have always received the most top-notch customer service and it’s what keeps me coming back to order more wine. That, and the fact the wine is delicious! Thank you, WA!
Very reasonable prices for wine and a good selection of bottles difficult, if not impossible, to obtain elsewhere. Have been a very satisfied customer for five years and rarely had a need to contact customer service. But the few times that I have, they replied very promptly and courteously and always resolved my issue to my complete satisfaction.
I've been a happy customer for over 10 years. On the rare occasions I need support, it has always been prompt and professional. Which is getting rare these days. I just asked to modify an open order which was handled right away. Much appreciated.
Wine access has a nice selection of wines but what stands out, way above the pack, is their stellar customer service. They are incredibly responsive, kind, understanding and work on making things right when there is a problem/issue. In addition, they changed their shipping policy a year or 2 ago to make it easier to qualify for free shipping which, for me, is huge as well.
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