winhero.com

2.3
2.3 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.3

/
5

21 Reviews

5 Star
27%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
68%

Filtered Reviews

Filter Reviews

Review Time

Michaël Camus
Winhero is not serious with channel of payment and is not good for a client. Because its a violation

Winhero is not serious with channel of payment and is not good for a client.
Because its a violation vis and MasterCard.
With no PSP agrément change société of payment ( exemple payment Nigeria, other sociéty in EEA, other activity )

I have a dispute not résolve with winhero

1
Date of experience: Feb 09, 2026
Clyde Morgan
Casinos without RTP are a total scam

Casinos that don't offer RTP only take your money without giving anything back. Despite my numerous requests to close my account, they continue to deny me. I strongly advise against using this service; it's a complete scam.

1
Date of experience: Jan 16, 2026
Franklin Kelly
A disappointing experience with casinos lacking RTP

Casinos that offer zero RTP are frustrating as they only take your money without giving anything back. I've requested multiple times to have my account closed, but they keep refusing. I recommend staying away; it's a complete scam.

1
Date of experience: Jan 02, 2026
Scott M.
Avoid this casino at all costs!

This casino has been the worst experience I've had. No responses to my emails for three months! They've violated our agreement and ignore all communications. The live chat is useless, and the most concerning part: they refuse to pay out. Please do not deposit any money here; it's a scam!

1
Date of experience: Dec 07, 2025
Tanner Rogers
Untrustworthy

If you deposit €250, you must wager at least €700. This is unreasonable—it's impossible to win anything. The app is poorly designed.

1
Date of experience: Nov 23, 2025
Problems with depositing funds

I made a deposit on November 18, 2025, but it failed. Although it coincided with Cloudflare's issues, the money was deducted from my bank but not credited to my account. The support team is unhelpful, just telling me to wait. All past deposits have been instant, so something is clearly wrong. I've contacted the payment provider directly since the support team is unresponsive. I hope to resolve this and recover my funds.

1
Date of experience: Nov 18, 2025
Joe Lewis
Deceptive practices

They keep you engaged as a customer but intentionally delay withdrawals. Additionally, the spins seem manipulated.

1
Date of experience: Nov 11, 2025
Tonja Anderson
The worst casino experience

This casino has been the worst I've played at. After over 100 bonus buys, I haven't seen a single 300x win. I've played at many casinos, and this one has the lowest RTP. I played for two hours straight hoping for a better RTP, but it never happened.

1
Date of experience: Oct 27, 2025
HB39
Breach of agreement

In July 2025, this casino promised me a refund of €1340 after I signed a settlement. I was told to send documents, and it would be processed in 20 business days. Now, three months later, they keep citing 'technical issues' with the payment provider. I haven't received my refund, and they haven't responded to my emails in four weeks. This casino is a total scam! They break agreements and lie about technical problems. I will be informing their licensing authority.

1
Date of experience: Oct 21, 2025
Lashamen
No payouts

They do not pay out. After making several deposits, I am unable to withdraw any money.

1
Date of experience: Oct 01, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More