Review Time
the shittest app ever created, only smurfs and only this idiots who cant catch up on their own elo, faceit doing nothing except banning for saying that faceit is shit on chat XD
Were you banned due to network issues, and you tried to fix it, but couldn't through no fault of your own? We don't care, we'll deduct your ELO for two games and lift the ban. I hope you'll be happy playing on our platform.
The matchmaking is severely lacking. The caliber of players on the platform is even more disappointing. Whenever players from certain regions appear on the map, there’s a high chance they will disrupt the game, whether through negative comments or interference in gameplay. Implementing some form of segregation could greatly improve the experience on this platform!
I submitted a ticket, but the support team merely provided generic responses without addressing my issue. Due to a server-side problem beyond my control, I ended up with a ban and lost -60 ELO. Please review this ticket and I request the restoration of +60 ELO.
I started using the service to reach a higher rank and enjoy matches with fewer cheaters and smurfers, but it has been a complete waste of time. The verification process seems ineffective, as I often face players with minimal experience, including smurf accounts. My last match was particularly frustrating, encountering a LEVEL 0 account with only 55 games yet ranked at LEVEL 7/8. Cheaters remain prevalent and continue to evade bans. I canceled my subscription today; it feels like a joke of a platform. If you decide to play, I strongly advise against paying for it.
I'm giving 2 stars because my overall experience has been quite frustrating. I shared my profile URL with support, but they keep insisting it's 'not valid,' despite it being my actual profile. They repeat the same response without verifying the link. Additionally, there are significant problems with the servers in Europe (Moscow), making it impossible to connect at times. This has led to multiple bans, including another 3-hour ban today. It's not my fault if the server fails to connect. Support seems unable to grasp the core issue or provide real assistance, merely offering the same generic answer about the profile link instead of addressing the server problems. I hope the company pays attention to this, as regular players shouldn't face penalties for server errors.
I'm rating this 2 stars due to the ongoing frustrations I've faced. Initially, I shared my profile URL with the support team, but they keep insisting it's 'not valid,' despite it being my actual profile: _Cyborg_. They continuously repeat the same response without ever verifying the link. Additionally, there are significant problems with the servers in Europe (Moscow). Some are virtually impossible to connect to, leading to multiple bans, including a recent 3-hour one. It's unfair that I'm penalized for server connection issues. The support team doesn't seem to grasp the core issue or provide effective assistance. They merely copy and paste the same reply regarding the profile link instead of addressing the server problems. I hope the company takes notice, as regular players should not be penalized for server errors.
Women using this platform should brace themselves for a deeply negative experience. Nearly every interaction is marred by sexual comments, insults, and harassment simply for being present. Users may report you without cause, and if they team up in groups, anticipate false mass reports that could lead to your ban, regardless of your conduct. To make matters worse, the platform refuses to lift these bans, even when presented with evidence or requests for a manual review. Meanwhile, those who engage in sexual harassment face no repercussions. As a female player, you find yourself penalized for standing up for yourself, for responding, or even for remaining silent. The system seems to favor the wrong individuals, making it incredibly disheartening for anyone seeking to play in a fair environment.
If you are a woman on this platform, prepare for a very unpleasant experience. You'll encounter sexual comments, insults, and harassment simply for existing in matches. Players may report you without cause, and if they queue as a group, expect false mass reports that could lead to your ban, even if you did nothing wrong. The platform does not remove these bans, regardless of how unjustified they are. Even when evidence or requests for manual reviews are submitted, they are often ignored. Meanwhile, those who harass face no repercussions. As a female player, you are penalized for defending yourself, reacting, or even remaining silent. The system protects the wrong individuals, making it incredibly discouraging for anyone wanting to play fairly.
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