Review Time
I ordered two caps as separate gifts, but they arrived together in one plastic bag with a single information card. I contacted the company to explain that these were meant to be individual gifts and requested an additional bag and card. Their response indicated that each hat is sent with just one card in the same package, and they do not provide extra bags or cards. I'm confused by this, but it seems the answer is no. I simply expected each hat to come in its own bag with its own card.
I didn't give it much thought when I made the purchase, but this denim cap has become one of my favorite online buys. I wore it daily for a week before noticing it had taken the place of my old favorite. It fits perfectly, as if it has been worn for years. The quality of the craftsmanship is impressive.
Like many others, I regret not reading the reviews beforehand. I believed the marketing and ordered a Christmas gift for my brother who loves hats. This is definitely a scam: cheap materials, mass-produced instead of handmade, and made in China, despite the claims of being handmade to order and high British quality. This clearly violates the Trades Descriptions Act. Don't make the same mistake.
Initially, I was hesitant to make a purchase through social media, but I found the service to be very reliable. The delivery tracking was comprehensive and reassured me that my order was on its way. I was even notified when it arrived. The product was worth the wait.
I should have checked the reviews prior to buying. The cap feels like a cheap item from China, which explains the long delivery time. My local charity shops have better products at half the price. The sales pitch and website are misleading, suggesting this is a small British artisan manufacturer, but it's clearly not.
Despite the London address, this does not seem to be a British company. The address is a block of flats, and there’s no listing in Companies House. The hat I received is made in China from flimsy denim, with no maker's label. The name on the postcard was even misspelled. It arrived in a nice ziplock bag, but not the quality I expected. You'd be better off finding a superior product at a better price elsewhere.
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