Review Time
I placed my order on November 7th, and now it's December 2nd with no updates on the item's status. This is particularly concerning as it's a Christmas ornament. The support team stated it was lost during shipping, yet they still cannot provide an estimated delivery date. This situation feels fraudulent, especially since I opted for priority shipping. I would recommend avoiding this seller. Perhaps the item will eventually arrive, but if not, I plan to cancel the order and report the issue to my credit card company.
I placed an order on November 7th, and it's now December 2nd with no updates regarding the item's whereabouts. This is particularly concerning as it's a Christmas ornament. The support team claims it was lost in transit, but they still can't provide an estimated delivery date. This situation feels fraudulent, especially after paying for priority shipping. I would recommend steering clear of this seller. Maybe the item will eventually show up, but if not, I plan to cancel the order and report the issue to my credit card company.
The advertisement was misleading. It showed a personalized ornament resembling a multi-dimensional Christmas box with a person's image on it, but I received just a small flat piece of plastic. The colors were also quite dull. I paid $50 for two, including shipping, but they seem worth only about $10 each.
I accidentally ordered an item I didn’t need. After emailing the support team, they responded within 24 hours and canceled the order. I received my refund within 48 hours. I'm thrilled with the excellent customer service I experienced and will definitely consider ordering again from the company. Many thanks to the team!
I had a terrible experience with this company. I ordered a personalized fridge magnet but received a much smaller sticker instead. After providing evidence, they offered only a 15% refund for an item that was misrepresented. I feel completely ripped off.
The names on the Christmas ornament are of varying sizes, with some appearing large and others quite small. This makes it look unprofessional and a bit silly. To leave a review on their website, it needs to be approved by them, and I doubt they will allow my negative feedback.
What was shown in the advertisement is not what I received. I ordered a custom Baby's First Christmas Ornament, but was disappointed to find it was a flat acrylic piece that looks cheap. I paid $36 plus shipping for this, which feels very unethical.
I ordered a ring for my daughter and took a screenshot of my order number. However, when tracking it, the seller claimed they had no record of my order. Thankfully, I checked my account and didn't see any charges. The website was quite frustrating.
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