Review Time
Anchor uses false advertising and description of their service / features to drive customer signups and acquisition of your data.For example, the App Store listing for Anchor describes a feature to add funds instantly to your Anchor account using a linked debit card. A screenshot of the feature is also shown and advertised.Guess what? This screenshot is fabricated and Anchor does not have this feature. This is just one of many features that Anchor advertises, but in reality, does not exist.Stay away from this scummy organization that is trying to lure you in with fake features.
We've been trying to withdraw our funds for 8 months. Every time they ask for additional photos of us with our ID's to prove it's our account. They also ask for a notorized letter allowing ourselves to withdraw our funds, but I reply saying that I need an address and an addressee for the letter. Since this company refuses to give me a contact name or address, I assume this company is a total scam. My state's attorney's office referred me to the state dept of banking to begin their invesigation.
Anchor’s customer service team replied to my email much quicker than I expected. There was a text verification issue that they informed me they were working on it. I was able to log in with no issues the next day and a few days later they reached back out to make sure I was able to log in to my account. I definitely didn’t expect a follow up but was pleased to see that they prioritize taking care of their customers.
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