www.bank5connect.com

Name: www.bank5connect.com
Telephone: 18555522655
Rating: 4.2

4.2 Based on 161 reviews

As an online-only bank, Bank5 Connect has low overhead costs, meaning we can offer more competitive rates on our products, which include checking accounts, savings accounts, and CDs. Bank5 Connect customers enjoy features such as direct deposit, external...

Average Rating

4.2

161 Reviews

5 Star

70%

4 Star

3 Star

2 Star

1 Star

12%

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Neen Guest

4 months ago

Wouldn't approve me

Date of experience: Oct 29, 2025

HORTENSE Guest

4 months ago

Always depenable and good service

Date of experience: Oct 29, 2025

Zvi Guest

4 months ago

Quick & efficient

Date of experience: Oct 21, 2025

H Amiri Guest

4 months ago

I have been trying for over a month to…

I have been trying for over a month to make a one time deposit to my CD account, which always gets a monthly automatic deposit. This has been a grueling experience. Bank five has not been able to help me.

Date of experience: Oct 14, 2025

Deborah Todd Guest

4 months ago

I love banking with them and today when…

I love banking with them and today when I had to submit an address change it was so easy and they did it for me

Date of experience: Oct 14, 2025

Jonah Guest

4 months ago

slow/understaffed

new account application and opening tortuous; has taken a week and still can't log-in online. No reply to email asking for help except (this) request to leave a review; trying to cantact by phone the message said "you are 12th in line," or "9th in line."

Date of experience: Oct 14, 2025

Ellen Guest

5 months ago

Excellent Customer service

Excellent Customer service. Prompt, showed printed documents, emailed follow-up. LOVE this bank!!

Date of experience: Sep 30, 2025

David Guest

5 months ago

You all were very helpful and very…

You all were very helpful and very knowledgeable. Thank you again.

Date of experience: Sep 23, 2025

Christian Guest

5 months ago

Good service

Customer service was responsive and helpful

Date of experience: Sep 22, 2025

Bradley Guest

5 months ago

staff was friendly and process was easy

Date of experience: Sep 17, 2025

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Business Details

As an online-only bank, Bank5 Connect has low overhead costs, meaning we can offer more competitive rates on our products, which include checking accounts, savings accounts, and CDs.

Bank5 Connect customers enjoy features such as direct deposit, external funds transfers, mobile banking, online banking, person-to-person payments, ATM fee reimbursements, e-statements, bill pay, debit card rewards, & more!See more
email customerservice@bank5connect.com
call 18555522655
language https://www.bank5connect.com