Review Time
I ordered a Bomibox delivery, but one of the products arrived damaged and leaked powder all over the box and the other items. I contacted their team and provided photos. They offered a refund, which I accepted on 8 October.Since then, I’ve followed up multiple times, but they have not responded or issued the refund. The lack of communication is unacceptable.The initial response was polite, but their follow-through has been extremely disappointing.I’m sharing this experience to warn others; if something goes wrong with your order, you may face a lot of effort and delays to get it resolved.
People only seem to write reviews when they’re not happy so I thought I’d write a review when I’m happy! I absolutely love Bomibox. It’s 100% of my skincare routine and my skin looks better now (I’m 35) than it did when I was 25. I’m constantly complimented and have to say that it’s all thanks to so many wonderful products I’ve received in my Bomibox over the past 8 months. I have too much product so will be switching to every 3 months until I run out, but I highly recommend it for anyone wanting to build a skincare routine and try new products.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bomibox is a monthly Korean Beauty Box filled with Korean Skincare. Free U.S. shipping.
