www.cleanfreak.com

4.3
4.3 Based on 922 reviews

CleanFreak offers secure online shopping for janitorial supplies, carpet cleaners, and floor maintenance equipment. We carry in stock flood restoration equipment, floor scrubbers, burnishers, carpet shampooers, air movers, and more....

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Average Rating

4.3

/
5

922 Reviews

5 Star
75%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
12%

All Reviews

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Review Time

Owen Winicky
Kathryn MacLane Great help

My purchase was messed up of my own doing and placing on the wrong card yet, Kathryn MacLane was very nice and relaxed about getting my issue resolved within the hour. A+

5
Date of experience: Oct 17, 2025
Eli Amos
Wrong quantity

Wrong quantity. The part was exactly what I ordered. Unfortunately I need 4 of them and only had 1 on order

4
Date of experience: Oct 07, 2025
Harry Johnson
The customer service is great and the quality and price of the product was excellent!

Great product and customer service. Speedy delivery time.

5
Date of experience: Oct 03, 2025
Davis Belanger
Needed Walk Behind Floor Scrubber for 2k sqft Tiled House

I was unsure as to which walk behind floor scrubber to order, as it's for my house, which is all tiled flooring (2k sq. ft.), as I have dogs (didn't want scratched flooring), I emailed CleanFreak's Customer Service and what an ABSOLUTELY FANTASTIC EXPERIENCE! Lucas Woods was the Customer Service Rep., who immediately responded, answered my numerous questions, offered suggestions, and was ALWAYS prompt with an email. As such, I ordered the Trusted Clean Dura 18HD, as it made the most sense. Lucas Woods has an exceptional customer service skillset, and it's because of how quickly he responded and his expertise that I had an AWESOME EXPERIENCE WITH CLEANFREAK. I hope Lucas Woods' superiors recognize him, as Lucas is a unique find. As I'm a Realtor, I will highly recommend CleanFreak should any of my current clients, former clients, housecleaners, and friends ever need a walk behind floor scrubber, and it's because of my experience with Lucas Woods! Thank you, CleanFreak! KATHLEEN BELANGER

5
Date of experience: Oct 03, 2025
Anthony Maglietti
Wow …

Wow customer service is what every company should strive for. Best response time and most genuine

5
Date of experience: Oct 01, 2025
Daniel Geesey
Easy purchase at a good price

Easy purchase at a good price. The shipping was right on time and all is well. I haven't purchased a lot from here, but I will look to much more in the future.

5
Date of experience: Sep 25, 2025
Mark
Excellent customer service and very…

Excellent customer service and very fast shipping!

5
Date of experience: Sep 25, 2025
Joaanne Wilder
I’m sad it’s worked out this way

I am still waiting for the toilet tissue I ordered. I don’t want to download a Shopify app to find out where it might be.

2
Date of experience: Sep 24, 2025
Harry Leonard
Very knowledgeable

Very knowledgeable, and helpful product was even better than expected!

5
Date of experience: Sep 22, 2025
Lord Byron
Ending on a positive+

I like the fact that CleanFreak had excess, to the product I neededBut receiving took a little longer, than I expected and I thought the price was a bit expensive.Ending on a positive, Note: Sale representative was impeccable

3
Date of experience: Sep 22, 2025

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