www.minutemd.com

4.3
4.3 Based on 161 reviews

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Average Rating

4.3

/
5

161 Reviews

5 Star
74%
4 Star
10%
3 Star
2%
2 Star
4%
1 Star
10%

All Reviews

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Review Time

Andrew
Scamming a Disabled Veteran!

They get you in and lock you in! I’m a disabled veteran and this medicine saved my life! So when the VA said they would include it in my coverage I switched. Wait, MinuteMD says you still owe us 1,047 dollars because I ordered on June tenth which was a day before my cancellation date of June 11th. Absolutely a scam! Check there address on google and it is a field near some garages. STAY FAR AWAY FROM MINUTEMD!

1
Date of experience: Jun 10, 2025
Do NOT waste your money; Go to a real doctor

This program is a scam. They advertise that the cost of the medication is approx $300 per month. On the invoice it says quantity - 1 vial and the price is listed $348. Well because that 1 vial lasts 3 months (because the medication is titrated up weekly) you get charged $348 each month for 3 months. So infact the invoice should read quantity 1 vial, cost $1044. There is more - I emailed to inform my care team that I was billed for thyroid meds and I didnt receive them. I was told that I was not billed for thyroid medication. I believed Lori. Well, come to find out I was billed...for 6 months. For an additional 6 months after the after the first shipment I was billed and I never received any medication. I asked the care team months before if they were billing me because I never received a refill. I was told no. I was actually being billed for months without receiving medication. So beware and always check your bank statements. Moreover, the care team is very rude and unhelpful. I was told by Jessica that I could not receive all of my money back because some of the transactions were more than 6 months ago. Well how is this legal? Especially, if I emailed and asked months ago and I was given false information and told that I was not being billed. Basically this company billed me over $2000. without sending me any medication. Once you start the medication no one checks in with you to ask how you are doing. Your initial labs are not discussed with you. Thank goodness Im a doctor and understand the results. Noone even orders you repeat A1c after 3 months if your initial one is elevated. If weight loss is your goal, they dont even check in to see if you are losing weight. Basically, they have a medication and they dispense it for money. They even get your money without dispensing it. So you get my drift...they should call the company moneymd. If you want to try this medication, book an appointment with a real physician because the medication is not benign, you need actually care and oversight while taking this medication.

1
Date of experience: Mar 27, 2025
Keri
Quick responses

Quick responses. Friendly service. Great feedback.

5
Date of experience: Mar 03, 2025
Theresa Jarvis
I wanted to give negative stars

I wanted to give negative stars. Let me save you some heartache. I tried to cancel my subscription meds were not working for me. Well they cancelled they never sent the product however they did take the 370 out of my account. When I called they basically told me they were within their rights. So no product and no money. Alayna Mysliwski and Greg Parsons were the “customer support” that I delt with. I have since gone to Moichi and a much better experience. DO NOT GO MINUTE MD

1
Date of experience: Feb 03, 2025
Ann Nicastro
they charged my card 349.00 but never sent any product

I had to put one star or I couldn’t review This company had my debit card number and charged my account 349.00 AFTER I told them through email and their website that I did not want to renew their product because it did not work for me. They sent me an email saying they’d received my request and would let their a cou ting dept know. They still charged my account BUT did not send any product. When we questioned them they told us they couldn’t refund because they had charged it off.So not only did their product not work they took my money, 349.00 and did not send any product. So they made out really well, me ? I lost 349.00 and they continued to give me the round around to the point where it’s useless to continue

1
Date of experience: Jan 25, 2025
melissa
Just hit the gym

Great staff that get back to emails quickly. But I paid alot of money for it not to work.

1
Date of experience: Jan 15, 2025
Beth English
Great setvice

5
Date of experience: Jan 03, 2025
Classic Mike
No reply to messages.

No reply to messages.Taken my money.Was in review for 3 weeks.3 months later, no medication or refund.

1
Date of experience: Dec 19, 2024
Shawnee Blessinger
I do not recommend due to lack of communication

The sign up process was easy enough but it was taking entirely too long to get started. I requested a cancellation with a refund for the labs, which I understand. I asked if we could bill my insurance for the labs and they didn’t even acknowledge that I asked about that. I felt like their lack of communication was a huge problem and I don’t feel like being jerked around and waiting fan extended period of time to get this process going. I do not recommend.

1
Date of experience: Dec 03, 2024
Julie Pierre
I ordered from them since August 19…

I ordered from them since August 19 today is October 19 still no medication, at first the emails was "we appreciate your patience" now they don't even answer the emails, I asked for a refund still nothing, I understand people are promoting them but there a many of us they just take our money and ran, at this point I don't want the medication just my money back.

1
Date of experience: Oct 19, 2024

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