Review Time
This site was incredibly easy to use! I work for a nonprofit organization, and the team was wonderful to work with. When I had questions and called in, they were friendly, responsive, and so helpful. We can’t wait to share these as gifts — I’d highly recommend them to anyone!
I had a wonderful experience! The customer service was excellent—very responsive, helpful, and easy to work with. They went above and beyond to meet my timeline and made the process smooth from start to finish. I truly appreciate the effort and attention to detail. Highly recommend!
Personal Wine is great! Makes for a super cool gift for yourself or friends. Phil was so helpful and made the whole process quick and easy. He also double checked to make sure I was happy with the image I wanted to use. I've ordered here several times and will be coming back in the future!
Ben at Personal Wine is an absolute LEGEND. I needed a last minute gift for someone at my company and he got it to me within two days. I am beyond thrilled and he is simply the best. Personal Wine is an amazing group and will deliver on time ;)
I've been a customer for four years. If you're looking for exceptional wine, custom labels, engraved bottles and boxes, excellent service, innovative ideas, and a great gift for someone, call Ben with Personal Wine. You'll say, "That was a great call."
I recently ordered 25 bottles of wine with personalized engraving as Christmas gifts for our clients, and I couldn’t be more impressed. The packaging was excellent, ensuring that each bottle arrived safely and beautifully presented. The engravings on the bottles were done with great attention to detail, adding a special personal touch that our clients loved.What really stood out, however, was the exceptional customer service. When I encountered an issue with the shipment, their team responded quickly and professionally, resolving the matter with ease. It's not often you experience such great support, and I truly appreciated their effort to ensure everything went smoothly.I highly recommend this company for anyone looking for high-quality wines and top-notch service. I'll definitely be ordering from them again in the future!
I ordered almost $200 worth of stuff from this website for Christmas. They shipped half of it on one date then shipped the other half on another date. One of the shipments was damaged during transportation so they offered to replace it. Which they did. However, I was supposed to pick it up and it was shipped back. When I called them about this, and told them it was shipped back for some reason beyond my control they just basically told me to give up and they were going to refund my money for the second half of the order. Not only that but the guy on the phone acted like this was my fault saying "we sent this to you twice and you failed to get it" when both times I had nothing to do with the horrible handling of my order. Do not order anything from these people. Especially not for Christmas.
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Our passion for the art of gift giving has driven us to create the perfect gift—something as unique and thoughtful as it is useful and enticing. Our custom wine gifts fit the bill: wine is an elegant, expressive drink that has been enjoyed around the globe since antiquity, add in a personal touch and it becomes a gift that is sure to leave a lasting impression.
We believe there is truth in the old adage, "it's better to give than receive", that's why we are as obsessive about our service as we are about our products. We want you to enjoy giving a great gift and we know that means providing fanatical customer support and an ordering process that is as painless as possible.
Our mission is simple, to provide an enjoyable way to give an incredible gift. Our formula to succeed is to provide you with the utmost quality at a fair price—this adds up to a superb value.See more
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