www.qualitydoor.com

4.8
4.8 Based on 125 reviews

Quality Door and Hardware provides Commercial Door Hardware, door locks, closers, panic bars and all commercial door hardware when you need it !...

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Average Rating

4.8

/
5

125 Reviews

5 Star
90%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
3%

All Reviews

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Review Time

Contractorguy
Good service

Good service. The items arrived on time

5
Date of experience: Sep 24, 2025
Pete P.
Buyer beware

Buyer beware - their return policy is very strict, even on in-stock items. Be 110% sure that what you're ordering will work for your door application, because in most cases you'll be stuck with it. The reason for not accepting a return on an in-stock deadbolt I ordered is because they don't accept returns on "US3" finishes, which is simply bright brass. (CommercialDoorHardware.com, QualityDoor.com and SargentDoorHardware.com are one in the same). If you have a shred of doubt look elsewhere for what you need with a better return policy, even if it costs more.

1
Date of experience: Feb 20, 2024
David Kerruish
Misleading policy and poor service

Misleading policy and poor service - there is a no return policy on some orders, but not all, and the information is buried in the terms and conditions. An extra fee was paid for expedited delivery, but the "inconvenience" to the company prevents return even if restocking fee could be charged. Most reputable companies will make such a policy clear in its order submission information. Do not do business with this company if you can find the products elsewhere.

1
Date of experience: Nov 23, 2021
John Allen
Not a good company to work with

Not a good company to work with. I will buy local next time.

1
Date of experience: Nov 01, 2021
Todd Thomas
Received what I ordered in a timely…

Received what I ordered in a timely fashion, and was pleased with the quality.

5
Date of experience: Jul 29, 2021
DAVID  TRACEY
Excellent service and quality hardware

5
Date of experience: Jun 10, 2021
DARRIN KLEINSTEIN
great company highly recommend

5
Date of experience: Jun 01, 2021
Rey Trevino
Good pricing and quick delivery

Good pricing and quick delivery. Very helpful company

5
Date of experience: Feb 19, 2021
Eduardo Bec
Good support

Good support. Great inventory. Quick ship.

5
Date of experience: Jan 26, 2021
Lynn Kreier
Customer service was excellent

5
Date of experience: Jan 20, 2021

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