Review Time
I researched pop up tents with sides for more than a month before purchasing from Quictent. I need it to add living space outside my tiny trailer. Quictent is the only company I found with a large portion of positive reviews. I received my 8x8 and am very happy with it. My only disappointment is I wanted the sides to zip together to keep out bugs and the weather. The tent I purchased attaches to the posts using Velcro. However, we’ve had a couple of storms since I put up my Quictent and it stayed dry inside despite not fully being sealed on all sides.
I placed my order online. I got an immediate shipping notification. My order arrived within three days! There was no damage. ONLY missing parts were one bolt and two nuts which were easily replaced with a home depot run! The instructions were precise and easy to follow. All the parts and pieces were alphabetically and numerically labeled. I had my carport assembled by two professional frame builders. It took them nearly four hours to get it together which includes the down time for a trip to Home Depot. I am quite pleased with my purchase. I can only assume the roofing is solid because amazingly, I have had not one drop of rain since the structure was erected! If there should be a problem, I feel Quictent will be there for me.
WOW. Simply an Amazing Company and easy to work with during a warranty claim. They work diligently in helping the customer out when in need. They back up their product and truly go the extra mile to make the customer happy. Their communication when working through a warranty claim was spot on. They not only made sure to stay in contact with me but helped me throughout every step of the way in making sure I was fully satisfied with my product. I highly recommend their product not just because it’s a great product, but having the peace of mind of knowing you have their full support is amazing. Don’t take my word for it and just keep reading all other reviews regarding their great customer service as I know I am not alone on this one. Our family is truly grateful for all of their help and support. Thank you Quictent, you are one of a kind.
Having been a vendor at Fairs and Festivals for MANY years, we have bought and used a lot of different canopies. The service from this company is top-notch. The metal canopy frames are VERY STRONG and the silver coating on the underside of the fabric top reflects the sun keeping us nice and cool under the canopy. The downside of this canopy is that the fabric top fits too tightly and strains the seams. Customer Service Team has stated that they are communicating with their factory to make appropriate adjustments. Even that said dollar for dollar this is THE BEST CANOPY for the money that I Have used. Keep up the good work and I will be a loyal customer. Thank you!
The original shipment had a damage bracket part which the chicken run could not be completed. Customer service did an awesome job by not only sending me the part, but sent me the entire kit.They were very quick at solving the problem
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For years, Quictent has walk into thousands of families along with happiness.
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