www.shopcozypaws.com

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1 Based on 13 reviews

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I have similar experiences that after…

I have similar experiences that after payment they sent email reply which show tracking of shipment. Wrote to them n after 3 weeks they replied they will check shipment status . Wrote them few more emails but no reply This is definitely scam !!

1
Date of experience: Sep 17, 2025
Russell Price
Do not use this company

Do not use this company. I also ‘bought’ the brush - paid in July and here we are in September- nothing - not even shipped yet. ‘Kara’ from customer service not able cancel order as it’s enroute - scam

1
Date of experience: Sep 14, 2025
Biscoito_YT
Don't buy from this company

Ordered the Magic Brush, was overcharged and still don't have the product. This company should be shut down.

1
Date of experience: Sep 12, 2025
Laurence Coleman
Ordered, Paid, and no product receved

I placed an order a month ago and paid for it at the time. I received a tracking number straight away but the order still hasn't been shipped. The carrier website doesn't register the shipping number. I contacted customer support and they were incredibly slow to respond, eventually saying the order had been shipped (it still hasn't).

1
Date of experience: Aug 29, 2025
Patsy Anderson
Cozy Paws is a scam

My order was processed through my credit card and in 2 months has not arrived. Payment has been taken, no response for delivery information / tracking number is a sham or for my refund request.

1
Date of experience: Aug 11, 2025
Angelica
I have never received my order nor explanation

I don’t know if it’s the same site as this, but on 4th December 2023 I ordered 2 sofa covers, totalling €180. It is now 19th December and they are supposedly in transit. Tracking shows In Transit on 12th December. Nothing else to date. I was charged on 4th December. I have repeatedly sent e-mails which are ignored. I think I have been scammed.

1
Date of experience: Dec 04, 2023
Marigold Taylor
I ordered my items on Jan 9th 2023

I ordered my items on Jan 9th 2023, they charged my credit card. I got an email asking me to review my order that I still don't have on Feb 2, 2023. No phone number to call, I have emailed them several times and no response!!

1
Date of experience: Feb 02, 2023
VL38
I ordered my cozy paw bed on January 1…

I ordered my cozy paw bed on January 1 and the date is now the 17 and l haven’t received my merchandise yet

1
Date of experience: Jan 17, 2023
Harmony Fisher
SCAM

SCAM. Do not shop there. Misrepresentation of the product. No reply to my email for a refund. Not legit.

1
Date of experience: Dec 19, 2022
Samantha Sanders
DO NOT ORDER ANYTHING FROM THIS…

DO NOT ORDER ANYTHING FROM THIS BUSINESS. IT IS A SCAM. THEY WILL NOT REPLY TO YOUR MESSAGES OR EMAILS. I purchased a calming bed on the 20th August, received an email to say the order has been received and NOTHING since. This is NOT a legitimate business.

1
Date of experience: Sep 14, 2021

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