celerypets.com

1.2
1.2 Based on 448 reviews

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Average Rating

1.2

/
5

448 Reviews

5 Star
2%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
95%

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Bernard Kelly
Lying, cheating scammers

Ok after my last review.I emailed this company and gave them a date i would like my full refund for the flappy bird and well and behold i got a email to say i can keep the stupid product and a full refund so i thought heyho great, the last date was 19th sept but nothing so again i emailed them asking where my refund was and i got " please send you address and we will replace the product". No i have recieved you email stating a full refund, heres the proof and sent their email stating a full refund but hey guess what, yep again being ignored. Help to put this company out of business and stop ordering from them. Wish i could do this review with 0 stars

1
Date of experience: Sep 26, 2025
Dee Goodwin
Lying, cheating scammers

Ok after my last review.I emailed this company and gave them a date i would like my full refund for the flappy bird and well and behold i got a email to say i can keep the stupid product and a full refund so i thought heyho great, the last date was 19th sept but nothing so again i emailed them asking where my refund was and i got " please send you address and we will replace the product". No i have recieved you email stating a full refund, heres the proof and sent their email stating a full refund but hey guess what, yep again being ignored. Help to put this company out of business and stop ordering from them. Wish i could do this review with 0 stars

1
Date of experience: Sep 26, 2025
Rental09
Thank you Celery Pets

I've ordered 2 toys from Celery Pets . All I can say is they were delivered to my home in a week and the quality of the toys are decent and my cat loves them

5
Date of experience: Sep 18, 2025
Jakub Skiba
Thank you Celery Pets

I've ordered 2 toys from Celery Pets . All I can say is they were delivered to my home in a week and the quality of the toys are decent and my cat loves them

5
Date of experience: Sep 18, 2025
SIREFIGHT91
Ordered one of the cat balls

Ordered one of the cat balls, it eventually arrived, used a few times then after recharge did not work. In fairness to the company they sent me another one as replacement. Worked at first then again after recharge it will not work. Such a waste of money.

1
Date of experience: Sep 04, 2025
Stephen
Ordered one of the cat balls

Ordered one of the cat balls, it eventually arrived, used a few times then after recharge did not work. In fairness to the company they sent me another one as replacement. Worked at first then again after recharge it will not work. Such a waste of money.

1
Date of experience: Sep 04, 2025
HH49
I received my items but it did take a…

I received my items but it did take a while to come. Just a heads up - you can buy some of the stuff on Amazon for half the price - still takes as long.

5
Date of experience: Sep 02, 2025
I received my items but it did take a…

I received my items but it did take a while to come. Just a heads up - you can buy some of the stuff on Amazon for half the price - still takes as long.

5
Date of experience: Sep 02, 2025
Trudy Powell
NOT HAPPY

I ordered 2 different items on different occasions. I have received both. Unfortunately one was damaged in transit and I have been trying to send it back for refund. Have not had any response from them regarding return of item. The second item seems OK. I had to wait over 3 weeks for these items to arrive, and then I discovered they were from China. No wonder I can't get any response or no refund. NOT HAPPY. To this date 25.09.2025 i still have not had a reply from you.

1
Date of experience: Aug 29, 2025
Angela
NOT HAPPY

I ordered 2 different items on different occasions. I have received both. Unfortunately one was damaged in transit and I have been trying to send it back for refund. Have not had any response from them regarding return of item. The second item seems OK. I had to wait over 3 weeks for these items to arrive, and then I discovered they were from China. No wonder I can't get any response or no refund. NOT HAPPY. To this date 25.09.2025 i still have not had a reply from you.

1
Date of experience: Aug 29, 2025

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