Review Time
I just wanted to share my experience with the xbotgo customer service team. Let me start by saying that my xbotgo chameleon allows me to share my son's soccer games with his grandparents that live across the country and that means a lot to me and my family. After buying a new phone, I had connection problems. The customer service team really went above and beyond to help me with my issue. I'm not good with technology but they were able to walk me through fixing the problem. They were courteous and knowledgeable.
I dont usually do reviews but was really unsure from the reviews what the xbot pro would be like. I am using for basketball indoor and it has been really good. I think those complaining expect to much at the price point. I have since found gimbals you can get that probably do the same thing cheaper. I would find it handy if there was a really basic simple editing just highlight clip you want and go to next one. I think there probably is I have just never cut video before and feel the tutiorial video is not as step by step as I require for editing. Overall happy, kids love have a video of a good bucket as do I.
The xbot did a mediocre job tracking 3 games then decided this morning to require a firmware update that can only occur if you login. That would be no problem but on 2 different phones we use for filming it won't send me a verification code to login. I can login on my home laptop but I don't think that it will fit in the slot made to secure your phone. Sat on hold for 3 minutes before being forwarded to a voicemail that I am sure will get returned. $600 dollars that is good for nothing right now
I’ve been using the XbotGo Chameleon for almost a year now as a coach to record soccer matches. What an amazing device! You just set it up and forget about it—it films almost everything without you having to do a thing, and the device keeps improving with free updates. Creating highlights in the app is simple, but my favorite feature is how easy it is to share videos with others. Super convenient!Furthermore, the price compared to other options is also really great.
⭐☆☆☆☆ – Extremely Disappointing Product & SupportI purchased the Xbotgo Chameleon and regret it completely. The auto-tracking barely works, the user interface is clunky and confusing, and the connection constantly fails. On top of that, I’ve had multiple remotes fail—and instead of replacing their clearly faulty equipment, customer service endlessly harasses you for more information without ever providing a real solution.I was initially considering supporting them further by upgrading to the Falcon, but after this experience, I wouldn’t risk it. If the Falcon has any issues, you’ll be stuck dealing with the same frustrating, unhelpful support. Save yourself the headache and look for alternatives—or at the very least, buy insurance so when the product inevitably fails, you can actually get your money back.Highly do not recommend.
It same team behind keyirobot.com they create the worst customer service experience and do not support their products long term. So only buy from them if you want throw away expensive digital trash in half year.Edit after reply:They claim that they are not affiliated with keyirobot.com, yet they send marketing emails to the email address I used to register at keyirobot.com (I use a unique email address for service registrations
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XbotGo is dedicated to enhancing sports experiences for everyone from professional coaches, sports enthusiasts, to parents, empowering every game with advanced AI and capturing the passion of sports for all.
XbotGo is an AI-powered sports cameraman that turns your smartphone into a professional-grade camera. It automatically tracks the action, smoothly zooms, and pans, all while using advanced computer vision to follow the ball and players. This game-changing technology makes high-quality sports recording accessible to parents, youth leagues, coaches, and amateur enthusiasts—eliminating the need for expensive equipment or skilled operators and offering a simple, affordable solution for capturing every moment of the game.See more
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