Review Time
I purchased a snowblower this year and was missing a couple of bolts. After contacting the company and providing a bill of sale and other information it still wasn't good enough. They still haven't sent any of the replacement parts. The package was missing a couple of bolts can you imagine if it was a major part? Don't buy their product.
I purchased a snowblower this year and was missing a couple of bolts. After contacting the company and providing a bill of sale and other information it still wasn't good enough. They still haven't sent any of the replacement parts. The package was missing a couple of bolts can you imagine if it was a major part? Don't buy their product.
Purchased a mower, battery powered unit, just managed to do our lawn.2 years in and the battery is knackered, weve followed ball the correct instructions but it won't fully charge and last about 2 minutes when charged, so I guess we need a replacement, however at plus £70 for a new battery, what in earth is the point of that, I can get a new mower for just over £100.Complete ripoff the price of a replacement, when the original was not very good it certainly does not encourage you to get a replacement one, so we will be trying a competitive brand
Ordered a cordless mower on 16/3/25 online payment taken via PayPal. Received email from them saying they had finished processing my order. No delivery details online other than "standard delivery". Waited all day Monday 17th for a tracking number or delivery details but received nothing . Contacted them through online chat asked for delivery details and what was standard delivery. I was told that there was an integration in the systems error and my order had not been processed. And,so as not bore you ,I had three more attempts with online chat to get an answer and still got no more than pathetic excuses and empty promises, the final one resulting in me cancelling the order and requesting a refund,also an email confirming cancellation. I phoned Sumec UK ltd but still got no further so asked to speak to a manager .I was told "there are no managers,and my complaint and request has been passed to the complaints department and someone will be in touch shortly hopefully".WHAT A DISGRACEFUL ,ABYSMALLY POOR USELES, POSSIBLY FRAUDULENT COMPANY THIS IS . They took my money, can't or won't provide the mower I ordered, and will not cancel my order or refund my money . AVOID AVOID AVOID.
This is the 4th battery failure on my lawn mower. They do not answer the phone and don't care, Yardforce should not be in business. Quite simply the worse product i have ever bought by some distance. I am taking it to the tip tomorrow. If you buy anything from them and it goes wrong, you will only have yourselves to blame.
Bought the Yardforce 37cm inch cordless mower under 2 years ago along with a spare (extra high power) battery (£100 extra). After less than 50 cuts in my modest garden, both batteries are dying on me and hold very little charge. I get about 8 minutes max from one battery.Reading the threads on here, I see this is a very common, and would have never bought Yardforce products if I knew the batteries were not fit for purpose and did not last a reason amount of time). I had to jump hoops to get hold of anyone at Yardforce, complete numerous forms/emails and provide endless evidence/serial numbers and dates -even though I bought the products DIRECTLY from them and provided the receipt. Having supplied them everything they need, they've stopped replying to my emails and have failed to send any battery replacements. If you don't mind a rather flimsy,(albeit lightweight) DISPOSABLE machine to last for just one season this is a good buy. It doesn't cut particularly low (I always use the absolute shortest cut otherwise you won't cut off the tops of any clover, flower heads such as buttercups etc). I bought this as it had a good review in one of the gardening magazines, but they don't have to use it for more than a week - we have to live with our purchases. If you need a half decent machine that will last a reasonable amount of time avoid this at all cost.
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Yard Force® is an internationally recognised brand with years of industry experience and knowledge, specialising in petrol, electric and battery-operated outdoor equipment. Full of unique and innovative technologies and ergonomic designs, Yard Force offers a comprehensive range of garden power tools offering reliability, durability and high performance.
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