community-tu.org

4.2
4.2 Based on 72 reviews

Community is a general trade union that represents workers across every sector of the UK economy. From representing the steel industry and teachers, to the self-employed and prison officers, our trained team of officers and trade union reps have unrivalle...

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Average Rating

4.2

/
5

72 Reviews

5 Star
80%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
17%

All Reviews

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Review Time

Lauryn Kelly
A heartfelt thank you to my representative

I want to express my gratitude to my representative. I was quite anxious during my grievance meeting with my employer, but having my union representative present made me feel much more at ease. I felt empowered and in control throughout the discussion. Thank you once more; I truly couldn't have managed this without your support.

5
Date of experience: Dec 17, 2025
Nowell Turner
Great support from the representative before the meeting

The representative met me at the site ahead of our meeting and reviewed our discussion points. He was helpful and supportive, especially given that he was my second representative who joined later without the complete background from earlier meetings. He did his best under the circumstances, but it would be more beneficial to maintain consistency with the same representative in the future.

4
Date of experience: Dec 04, 2025
Tucker
Exceptional Union Representatives at the Company

The company has two outstanding union representatives who are both highly knowledgeable and dedicated to achieving the best outcomes for union members.

5
Date of experience: Nov 30, 2025
Becca Wright
Outstanding Experience

I had an outstanding experience with the support team, who were incredibly professional, patient, and reassuring throughout the entire process. They consistently acted on my behalf, ensured I received a fair outcome, and made me feel supported every step of the way. Their caring approach and clear communication made a challenging situation much easier to manage. I’m truly grateful for their assistance and highly recommend their service.

5
Date of experience: Nov 20, 2025
Abigail
Grateful for Exceptional Support

I am very thankful to the representative who supported me through my work-related issues. They go above and beyond for everyone they represent, achieving outstanding results.

5
Date of experience: Nov 20, 2025
Kristin C.
Heartfelt Thanks for Outstanding Support

I want to express my gratitude to the representatives for their exceptional work. I faced a stressful situation at work for nine months, and these two wonderful individuals guided me through it with their support, understanding, and professionalism. I cannot thank them enough; without them, I likely would have given up.

5
Date of experience: Nov 18, 2025
Louisa A.
Exceptional Representation

I had the privilege of being supported by a representative during a recent disciplinary hearing, and I can confidently say that she is an exceptional advocate. She combines professionalism, empathy, and deep knowledge of procedures in her work. Her support during the hearing was invaluable, as she was well-prepared and articulate. Her clear communication while advocating respectfully made a significant impact. What sets her apart is her people-first approach, providing unwavering support during a stressful time. I wholeheartedly recommend her for any future representation.

5
Date of experience: Oct 17, 2025
HP72
Consistent and Reliable Help

Every time I’ve needed assistance, it has always been provided. They go above and beyond to help, and I want to give a big shout-out to a representative for their exceptional support!

5
Date of experience: Oct 13, 2025
Newgi67
Disappointing Experience with Support

My experience with the support team was disappointing. I requested assistance for simple employment rights questions three times but was ignored. My inquiries seemed to vanish without a response, forcing me to seek help elsewhere, which was resolved quickly. I also asked for the complaints procedure multiple times, but that was ignored too. They ended my membership without following their own procedures after I had been a paid member for over a year. Their focus seems to be on collecting payments rather than genuinely supporting members.

1
Date of experience: Oct 06, 2025
jorispouvreau39
Incredible Support from the Team

I received incredible support from a representative who was exceptionally knowledgeable and supportive from start to finish. The outcome was fantastic; I couldn't have asked for more and am very happy. I would recommend them without hesitation.

5
Date of experience: Sep 30, 2025

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Business Details

  • Community is a general trade union that represents workers across every sector of the UK economy. From representing the steel industry and teachers, to the self-employed and prison officers, our trained team of officers and trade union reps have unrivalled knowledge of all the sectors we represent, and fight for the pay and conditions that you deserve.

    We have spent decades supporting, advising and bringing together working people from across the UK to campaign for real, impactful change and it is our job to protect and support you, and our members so that you can focus on the things that matter most. Join today.See more

  • email info@community-tu.org
  • call 08003896332
  • language https://community-tu.org

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