Review Time
The hair looked nice upon install, but within 2 weeks it’s a tangled mess. The feather crotchet hair from this company is not human hair. It came with a chemical smell so I had to wash it prior to install. I have purchased hair from this company before and the hair lasted over two months. But this last batch of hair is definitely not human, my daughter is allergic to synthetic hair so that’s why I spent extra for human hair, but it was a complete waste of money. She never had an allergic reactions to the hair from this company prior, but the water wave feather crochet she has on now is making her head itch and scalp irritated. I am so disappointed especially after having a great experience with this company prior. They have let their standards go down. I should have know something was up since it took a month to receive my order, when it usually takes a few days. I think they have so many people ordering now that they are mixing the human hair with synthetic in order to keep up with demand. Horrible standards. I am highly disappointed.
Scammers. 😵I placed an order on Jan 6, reached out multiple times to figure out when my order would be delivered and was finally provided with an eta of 1/31/2026. Nothing arrived-then I'm told ups didn't have my correct address when I added my full address correctly🤔 I contact customer service just for them to tell me that the address was updated! Why wasn't the correct address on my over 200 dollar order in the first place🤯🤯🤯 On Feb 2 they tell me to give it another day, just for me to check tracking and see that it's been returned to sender. Do NOT waste your time or money....Terrible company! They still have my funds smh.
I placed an order on Monday 1/19 and immediately contacted them because I needed this c4ochet hair fir an appointment Monday before I go out of town. I live in the south and I am well aware that this is the beginning of carnival and festival season (I saw another review that didnt understand that so I had to put that out there.I contacted via text using the phone number on the site explaining when I needed the order and that I was willing to pay extra for shipping. She did not have the exact hair I ordered but offered two comparable options that could be shipped right away. I recieved the hair today 1/21 at 2pm. In plenty of time for my appointment. My stylist requested I get 6 bundles, I did purchase 7. They look small to me but I am not a hair stylist so Ill leave that part to the pro's and hope its enough hair for the full, fluffy look i want. Thanks for the great response!
The hair looked nice upon install, but within 2 weeks it’s a tangled mess. The feather crotchet hair from this company is not human hair. It came with a chemical smell so I had to wash it prior to install. I have purchased hair from this company before and the hair lasted over two months. But this last batch of hair is definitely not human, my daughter is allergic to synthetic hair so that’s why I spent extra for human hair, but it was a complete waste of money. She never had an allergic reactions to the hair from this company prior, but the water wave feather crochet she has on now is making her head itch and scalp irritated. I am so disappointed especially after having a great experience with this company prior. They have let their standards go down. I should have know something was up since it took a month to receive my order, when it usually takes a few days. I think they have so many people ordering now that they are mixing the human hair with synthetic in order to keep up with demand. Horrible standards. I am highly disappointed.
Genuinely the worst hair company I’ve ever ordered from. TERRIBLE SERVICE, do not buy from them. They have the worst customer service and you won’t get anything in time, they lack training. I had to ask for a refund, did not even ship my hair after 2 weeks of ordering and gave a bs excuse of there not being enough “stock” due to the current festive season IN MID JANUARY???
I purchased my hair on December 28th. As of today January 9th, my order still has not been processed nor shipped. I was in need of this shipment for a wedding event this week. I can say when I emailed customer service I did receive a fast response. They provided alternative options but the option was a different inch from 20” to 22”. I would have to pay the difference and an overnight shipping fee more than my original order. Great customer service but a long turnaround time for processing the order and shipping.
They legit they just take a while they couldn’t find my order at first I never got a tracking number until I emailed them you may have to follow up several times it came in love the hair and color I got the crochet Burmese curly hair
That hair is not worth the cost, time, travel or conversation. The WORST CUSTOMER SERVICE EVERRR. That little tiny bundle OF HAIR for that cost is trash. Then they don't answer you back to get a refund in the time they say. They drag out the whole process so you'll have to pay. DON'T DO IT YA'LL. I bet they won't get another dime, referral, or conversation from me. I'm over it and them. I'm going to report them to Affrim on their scam with returns. Watch the YouTube video on how to create the same type of hair for a cheaper cost. Save your money.
I bought the bulk hair from Ygwigs. The hair is soft and looks very natural. It was easy to braid and did not tangle much. No bad smell and little shedding. I wore it for days and it still looks good.Also, their customer service Mia helped me a lot before I bought it. She answered my questions and was very nice and patient. I really appreciate her help.
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