Review Time
My sister ordered one of the microscope for our daughter a couple of months ago, the item was delivered fairly quickly but the LED doesn't work. We contacted the company several times to try to get it replaced but have either had vague responses or no response at all. Very disappointed with the lack of customer service. don't waste your money.
BE CAREFUL - don’t order from this company. After I saw that Amazon sells the product at half the price sold by Your Little Scientist (YLS), I tried to cancel the order I had just made (on 7/1/2024). I used the 2 contacts cited in the YLS order receipt email. Both of those requests were rejected. I “googled” a request for contact information and the result sent me back to YLS’s website. I made my cancellation request on the YLS website, but I have no expectation that I will receive a reply. I’m sure that I’m going to have to contact my credit card company and request them to reject payment. I hate that YLS suckered me, but they sure did. 😵💫😵💫😵💫😵💫😵💫
Bought the mini microscope which didn't work. The battery compartment was near impossible to open and it wouldn't focus as advertised. A cheap and nasty toy in every way. When I tried contacting YOURLITTLESCIENTIST I nothing nor than a pre-scripted message. No response to 2 emails either. Save your money and buy somewhere else.
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