Review Time
Sure this website is a scam, I paid over R1000 for shoes for my mom’s swollen feet. Received an email saying instead of a size 5 would I like a size 9. I then asked them to recommend a different shoe in the size I am looking for which they did and then they did the same again. Asking if I want a size 9!
The product I ordered vs the product I received is definitely not the same product.The brand is different: I ordered a Yogikuti Yoga Eye Wrap but I got a Liveasy Cotton Crepe Bandage.The description is different: Yoga eye wrap, cotton eye mask for meditation, restorative yoga and sleeping vs bandage for sprains, strains and swelling.The usage is different: A soft and comfortable blindfold vs an ordinary bandage that can be bought at any pharmacy in South Africa to wrap around joints.What we ordered is a specialized product for yoga practice and meditation.The reply we got from them was that it was the same and "still usable" and they offered me a discount for my next purchase, which will never happen.
Do NOT order from this company. I paid R4,700.00 for 3 items, 3 months later and numerous emails they still had not arrived. They agreed to replace my order, so weeks later they send me 1 of my 3 items, when I complained they said they would give me 15% money back (?????). I finally I managed to track down my original order, lost somewhere, but customs wants me to pay a further R1,900.00 to release them. When I ordered it was including all taxes and import duties.
Absolutely abysmal. Going on four months and I'm still waiting for an item. First shipment disappeared after six weeks. After I complained they send it again. It's been in transit from the USA - there is no local stock in SA - for over a month. No shipping updates. Customer service gives garbled, senseless responses which always amount to "keep waiting." When people complain on review sites they give a boilerplate response that means nothing in practice. I have no idea how or why this sorry outfit exists. Stay away.
I wouldn’t even recommend this company to my enemies.Order delayed for almost 3 months - no updates EVER from their side - if it wasn’t for me literally begging and eventually threatening I have no doubt that I would NEVER have received the parcelThe service was slack - or rather “couldn’t be bothered “They sent me a “rate our service” follow up and offered 10% discount in exchange for completing it - I DEFINITELY don’t want it. Even if they made it 90% I wouldn’t use it - it’s just too much effort When I FINALLY received the order the package was severely damaged - it looked like it came from a trash can - the only reason the product was still intact is because it was fortunately not that prone to damageThey shouldn’t even be in business - it’s a disgrace
Ordered vitamin tablets on 23 July 2025 being under the impression that I ordered from a South African company, parcel stuck in United States from 6 August 2025, (original producer United Kingdom)Positive response to e-mail sent to NineLife on 28/08/2025 to NineLife received on 29/08/2025, thank you
My order number is ZA-NL#P148393094"placed on the 17th July. I was under the impression that it was a South African company. I WOULD NEVER have ordered anything from them if I knew it wasn’t a company based in South Africa! After numerous emails enquiring about where my order is, twice being told it will be delivered in 7 days and still nothing. It is now more than a month later. I called the call center and was told my parcel was en route, and that was 2 weeks ago. Company is a scam! Beware!
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You know exactly what it takes to keep your family happy and healthy, and have probably tried it all in the process of finding exactly the right foods, supplements, and remedies for your unique needs and preferences. Unfortunately, it can be hard to find all the things you need, meaning you probably end up shopping for your supplements at one place, your specialty grocery items at another, your personal care products at a third, and health products for your kiddos at yet another store.
Imagine a world where all the things you need to help keep you feeling healthy and energized could be found in one place. In that world, items you need and love would be side by side, priced affordably, and would magically arrive right at your doorstep. Well, we imagined that world, and out of that idea came NineLife.
You truly can find everything you need for your health and wellness at NineLife. Pick up the vitamins and supplements you take each day, browse our personal health products, and find health and personal care items for your kiddos and whole family while you’re at it. We carry everything on NineLife, so you can stop rushing from store to store to find what you need.
NineLife is one of the largest online retailers of health, grocery, and personal care products in South Africa, offering our customers a selection of more than 150,000 health products selected for their quality and demand. Our inventory is entirely curated for our customers, which means we stock only what you want, making sure to constantly be updating to bring in the best and most high demand products.See more
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