Review Time
I received the aroma burner from the post office in Hong Kong, only to find that it was broken. I had been eagerly awaiting its arrival for months, so this is extremely disappointing. I expect the company to issue a refund and provide an apology for this inconvenience.
If I could I would be give NineLife 0 stars ! According to DHL my products arrived in South Africa . None of them can provide an accurate address where it’s been delivered. I have waited 2 months and still do not have my products. Pathetic!
After reading negative reviews I took a chance coz they were the only ones offering the product I needed. My product arrived a month later. Considering they deliver to every corner of the world, I'd say their administrative operations are commendable
Very dissatisfactory! No confirmation email or tracking number came through on my first attempt. It seemed the site or my phone had glitched. On my second attempt a tracking number popped up but with no information about expected delivery time or even confirmation of what was bought. I called to check that all was in order. Call centre is in India. Was told the order had gone through but that there were problems with the site and to expect an email in a couple of hours. No email has ever come through. Was told to expect package in three weeks. I called again to cancel the order after finding the exact item on Takealot (should have looked there first!!) for literally an eighth of the price with delivery in a week. Cancelling was no problem however still awaiting the refund. When checking my account I see that the money had gone through on the first attempt after all. Called again and yes this order had been processed. Asked to cancel this too and was given a hard time for wanting to cancel it as I had already cancelled the sane item earlier. Felt like I was going mad. Eventually the order was cancelled. I am still awaiting the refund. I would not order from this company! I don’t ever right reviews but this was a particularly poor experience.
We are a none profit organization. Buy selectively as we need to be responsible a all times with our finance. I have send several emails regarding our order with no response. No feedback no acknowledgement. Not happy at all with the poor service. If you don't have the product in stock don't sell adverise it. Still awaiting any response Very disappointed.
Euprasia Eyedrops I don't want to write a review but I want to buy Euprasia eyedrops from you but I'm worried now because of your poor delivery service. Did the people complaining received there products?Hopefully you don't sell the above eyedrops in bulk 'cause I want to use it only for myself. Regards,Maria.
Ordered 3 weeks ago, still waiting for it.When looking for your order i see date of order changing every single day. Will have to file a complaint with internet police. This is a scam !!!I still hope to get the things that i ordered and paid. then only i will change my review.2 months later they tell me to go to a pickup point, they don't say what pickup point, and order was meant to be sent to my address. I've ordered the same items from another place in Johannesburg which i received 4 days later and for which i paid 1/3 off the price i paid to za.ninelife.com. This company is just a joke and a rip off.
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You know exactly what it takes to keep your family happy and healthy, and have probably tried it all in the process of finding exactly the right foods, supplements, and remedies for your unique needs and preferences. Unfortunately, it can be hard to find all the things you need, meaning you probably end up shopping for your supplements at one place, your specialty grocery items at another, your personal care products at a third, and health products for your kiddos at yet another store.
Imagine a world where all the things you need to help keep you feeling healthy and energized could be found in one place. In that world, items you need and love would be side by side, priced affordably, and would magically arrive right at your doorstep. Well, we imagined that world, and out of that idea came NineLife.
You truly can find everything you need for your health and wellness at NineLife. Pick up the vitamins and supplements you take each day, browse our personal health products, and find health and personal care items for your kiddos and whole family while you’re at it. We carry everything on NineLife, so you can stop rushing from store to store to find what you need.
NineLife is one of the largest online retailers of health, grocery, and personal care products in South Africa, offering our customers a selection of more than 150,000 health products selected for their quality and demand. Our inventory is entirely curated for our customers, which means we stock only what you want, making sure to constantly be updating to bring in the best and most high demand products.See more
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