Review Time
Used zenler for a year and found customer support very unhelpful. Website failed to work several times which is not ideal when you have a class you need to host. And be careful when you want to cancel because if you choose to cancel well in advance to be sure you're not charged, they take your website straight down, they don't wait until the year is up! Very poor.
Used zenler for a year and found customer support very unhelpful. Website failed to work several times which is not ideal when you have a class you need to host. And be careful when you want to cancel because if you choose to cancel well in advance to be sure you're not charged, they take your website straight down, they don't wait until the year is up! Very poor.
It was by far The most difficult software that I've ever tried to use. But added to that, when I tried to cancel the trial they had a very obscure cancel section that took me about 3 hours to find in about 10 emails. Because they don't have a customer service person that you can talk to. I would not recommend them to anybody. They are deceptive and they don't want you to cancel so they can collect that money for nothing because their platform is not I'm.
[UPDATE]:Since posting my original review below, I was contacted directly by Rakesh, the founder of Zenler. I appreciate that he reached out personally to acknowledge the problems I was facing.I am happy to report that the critical issues regarding the API instability and video playback lag have been resolved. I have tested these extensively, and they are functioning correctly again. Rakesh also provided a generous gesture of goodwill to compensate for the disruption to my business.I am raising my rating to 3 stars because the platform is usable again. However, I am not giving a full 5 stars yet because there is still work to be done. The platform performance can still be sluggish; likely due to older codebases or optimization needs, and I am currently discussing this directly with the founder. Furthermore, my original point about the support team stands: frontline support needs to improve their culture and stop dismissing customer reports or gaslighting users when valid technical issues arise.[Original Review]:I am hopeful that with the founder's direct involvement, Zenler is getting back on the right track.I have been a long-time user of Zenler, and initially, it was a fantastic platform that I recommended to everyone. However, over the last year, the quality of service has plummeted to the point where it is now a liability for my business.What used to be a stable environment has become incredibly unpredictable. The platform suffers from frequent, unannounced downtimes that disrupt my students' learning experience. The video playback; a core feature for any course platform, is consistently laggy and buffers constantly, regardless of the user's internet speed.Furthermore, if you rely on integrations, be warned: the API has become highly unstable, causing automations to break without warning. Features that worked yesterday often stop working today.Perhaps the most frustrating aspect is the decline in customer support. Response times have slowed significantly. When you finally do get a reply, the support team’s default stance is to gaslight the user. Instead of acknowledging server-side issues or bugs, they immediately blame the user's setup or connection. There is zero accountability and no urgency to fix recurring problems.I can no longer trust Zenler with my business, and I strongly advise new creators to look elsewhere.
I’ve been with Zenler for years but was stagnant in my progress. TheAccelerator and Accelerator Plus Programs took everything to the next level.The team’s commitment to the group during workshops, along with their clear, practical guidance, made it easy to take real action. The personal feedback, supportive community, and quick but thorough time-saving tips have been invaluable.Because of these programs, I’ve added my custom domain, completed my entire website, and set up automations and analytics that actually work.If you’re looking for a platform that truly helps you grow and keeps evolving with you — Zenler delivers. I’ve recommended it more than once, and I’ll keep doing it!
It took me some time to get to know all the different options Zenler offers. Having three different websites in one platform is amazing. They all have their own marketing funnels, mailinglists, zoom integrated, communities, course pages, page builders and so much more. The support is outstanding. Also the free training offered on several subjects. Love it so far. Christel
Zenler, as a platform, is outstanding. It is flexible, so you can tailor your offerings to various audiences (community, courses, marketing funnels, email campaigns, and more). But the true value of Zenler is its educational team. They are stellar—offering their own courses to help me improve what I do. From ensuring my site is optimized (and yes, they review your site and provide exceptional feedback), to giving you ideas on how to market your offering...everything you can imagine you need as an entrepreneur is available. Hands down, Zenler is the best option for anyone who wants to monetize content, courses, or a community.
“Accelerator Plus Program: truly transformative!”I just completed the 7-week Accelerator Plus Program, and it’s been such an inspiring and empowering experience! David and Kevin were absolutely fantastic. Great teachers, deep understanding of our needs, and always providing clear, practical guidance to help us move forward instead of getting stuck.I’m also so happy to have Zenler as my business and course platform. Everything I need is in one place, easy to use, and perfectly supports the growth this program has helped me create.A program I truly recommend to anyone who wants to grow, take action, and accelerate real progress, both personally and professionally!Thanks Zenler
Attending the trainings session has been a great experience. Dave and Kevin have such depth of knowledge and have both explained what we need to do. I am quite familiar with setting up courses online, automations, etc but this quality of service by Zenler and the delivery of it, has been exceptional. Thank you so very much and Im glad I signed up to Zenler when I did as It has given me much time to familiarise witht he service ahead of my course start date.Bravo
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New Zenler is an All In One Course Creation, Delivery & Marketing Platform. New Zenler provides everything Course Creators need from Course Creation, Marketing Funnels, Email Automation to Community without needing to hire designers, developers or marketers.
New Zenler gives you:
✅ Fully Featured Best-in-Class Online Course Platform
✅ All Marketing funnels that you need to generate leads and sales.
✅ Li ve Video Classes/InteractiveWebinars, LiveStreams to engage with your students & leads.
✅ Birds eye view of exactly what's happening on your site.
✅ Drag & Drop page designer to create any style of page you want.
✅ Email Automation to send email campaigns based on user behaviour.
✅ Social network style Community right inside your site
✅ Create and Run Blogs on your site
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