Review Time
They told me $300 minimum but that it can get quite costly and may cost up to $500 when I enquired about the service. I sent in my phone and they quoted me over $2,000!!! The went down to low-priority for $1,100! I of course declined to be ripped off. They then commenced to charge me $40 shipping fee to return my phone even though the misleadingly advertise, no-data, no charge and free shipping. I would call that deceptive advertising.
I arranged to send a LaCie hard drive to Salvage Data. They received the hard drive and called me to discuss the problems and explained that there were numerous sectors on the hard drive that needed repair. They quoted me three different costs for the repair. An expedited repair was going to cost about $5200, a regular time repair was going to cost about $3300 and a no-rush repair was going to cost about $1900. There was nothing on that hard drive that was worth the cheapest cost so I asked them to return the hard drive. I had to bug them to get the hard drive back and after about 2 weeks, I received the hard drive. A couple of days later, Salvage Data called me to tell me that they had sent me the wrong hard drive that they had reinstalled in my LaCie case housing! We exchanged hard drives and they returned my correct hard drive. A couple of weeks later I contacted a local computer tech guy that was recommended on NextDoor that could do hard drive data recovery. He said he would charge me $150 if he could recover the data and would not charge me if the data was unrecoverable. Long story short, the hard drive itself was not the problem. The problem was the power module board for the LaCie hard drive. The tech had me purchase a SATA external hard drive docking station and we put my hard drive in the device and all my data was available just as it had been. I have a feeling that Salvage Data didn't even try to assess my hard drive...othewise how would they not know everything was just fine? I can't but feel they were scamming me. The company may be legitimate and do well for some folks, but I would advise prospective customers to be extremely wary and to ask questions. At the worst, they are scammers, at best they are dishonest. Buyer beware.
THIS AGENCY IS INCREDIBLE!!!!!! WHEN MY DAUGHTER LOST ALL OF HER PHOTOS FOR A SCHOOL PROJECT AFTER SHOOTING PICS OF HER TRIP TO NEW ORLEANS FOR A SCHOLARSHIP AWARDED BY BELMONT UNIVERSITY - IT WAS ABSOLUTELY DEVASTATING. PHOTOS OF PEOPLE THAT HAD PASSED AWAY NEVER TO BE SEEN AGAIN. I FOUND THESE GUYS ON THUMBTACK - AFTER SHE HAD GONE TO DATA RECOVERY BUSINESSES IN NASHVILLE AND CHATTANOOGA TN. NO LUCK - I CALLED AND CHASE WORKED WITH ME!!!!!!!!!!!!!!!!!! THEY RECOVERED WHAT ALL THE OTHERS SAID WAS LOST. THEY ARE AMAZING - AND NOW SHE CAN PRESENT HER WORK TO BELMONT UNIVERSITY. I WAS AFRAID TO TRUST SENDING HER HARD DRIVE OFF BUT I AM SOOOOOOOO GLAD I DID - AFTER 4 WEEKS - 90% OF HER WORK WAS RECOVERED AND SHE GETS A NEW HARD DRIVE!!!!!!!!!!! DONT WALK RUN TO SALVAGE DATA - ABSOLUTELY THE BEST AND THIS IS GREAT RESOURCE FOR PHOTOGRAPERS, GRAPHIC DESIGNERS AND OTHERS THAT HAVE THOUSANDS OF IMAGES. THANK YOU CHASE AND SALVAGE DATA -- YOU SAVED US!
My personal external hard drive failed and I sent it to Salvagedata to get it recovered. I communicated with a representative and sent it into them for a quote. They said that I could get my data recovered, and we agreed on a price. The timeline they gave me was 5-10 weeks, which I had no problem with. After about 3 months I attempted to contact them to get an update. From this point on I tried several times to contact them with no luck. Even their website number was not working. Once I finally got a hold of them they said that my data was unrecoverable. This has been a five month process that could have easily been taken care of quickly, but their customer service and support have been horrible and very unprofessional.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cleanroom Data Recovery Services & Software tools. Fast free hard drive evaluations by SALVAGEDATA ISO-Certified hard drive & server RAID Data Recovery Professionals.
