Review Time
This service appears to have become greedy and no longer compensates for mishandled orders. My food arrived cold, and the customer support team simply offered apologies without any compensation. I regret leaving this 1-star review, but I won’t be removing it, just as they won’t refund my money. I’ll be using an alternative platform from now on and suggest others do the same.
It seems this service has become greedy and no longer compensates for mishandled orders. My food arrived completely cold, and the customer support team merely apologized without offering any compensation. I regret giving this 1-star review, but I won’t be removing it, just as they refuse to refund my money. I’ll be using an alternative platform from now on and recommend others do the same.
There’s no customer support available while waiting for your order, and when you try to resolve issues after receiving the wrong order, they don’t assist and end the chat without any help. Each time I’ve used this service, something has gone wrong.
This service claims you can earn a substantial amount per shift, but that is misleading. It’s unlikely to make that much in an 8-hour workday, and the highest earnings in the area are far lower. It seems this service may be taking advantage of its couriers.
Be cautious with the subscription; it’s mostly not worth it, and canceling is a frustrating process with no refunds. Customer support lacks helpful answers, repeating the same information without clarity. The subscription is useless to me, as I live in an area where they don’t operate. I couldn’t get a refund hours after payment, which was not an option.
I did not receive my order because the app never updated it, and the driver didn’t bother to call, blaming me for a wrong number. My number was correct! I was denied a refund and lost money, time, and food. Now I’m left hungry and out of money! Avoid this app; it feels like a complete scam!
I’m expressing my disappointment with the service regarding my recent order. Despite updating my phone number, I received an email stating the courier couldn’t reach me. I tried to contact support through their help center, but received no response. The customer service has been dismissive, shifting blame onto me instead of acknowledging the system problem. This experience has left me with a negative impression, and I expected better service and accountability. I had hoped for a resolution, such as a refund, but it seems they are unwilling to address the issues. I’ve decided to close my account and will share my dissatisfaction on social media to warn others.
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