Faith Cook

Positive Experience with the Service

I don't understand why some individuals have faced issues with the service. I have purchased several items from them over the years, and everything has arrived on time. I'm completely satisfied with b...

SB

My first purchase from Civivi knives

My first purchase from Civivi knives, i went with the Baby Banter, amazing quality and workmanship, really happy & will definitely be purchasing more from them in the future. Thanks Civivi.

JD46

Excellent service

Excellent service, excellent product.

Rafe Wilson

Great service

Great service, amazing price and they even threw in a free cap. Cheers guys

Tristan Sund

Great service and classy products.

Giselle

high quality knives

Producers of well designed, high quality knives, using some very good grades of steel for blades and a variety of robust, practical handle materials.

Rafe Parker

Frustrating Experience with Customer Support

My main issue lies with the customer support—or the lack thereof. I ordered a knife on December 5th, with a guarantee for delivery by Christmas. On December 8th, I received a tracking number indicatin...

Wasqua

One of the worst company’s I have ever…

One of the worst company’s I have ever ordered a nife from. I ordered mine 3 weeks ago and it’s still saying processing in the warehouse. I’m a collector and literally have ordered 10 knives since the...

Barbara Howard

I ordered this almost 4 months ago

I ordered this almost 4 months ago, never received the knife. I gave them some time because I know it can take a while. When I called the first time, I was told they didn’t know why it was taking so l...

Ernie Smith

Complete Garbage and Bad Customer Service

I bought an expensive Chinese Sword (Gim Sword) from Cold Steel as a high school graduation present for my son. After several years, it has rusted! If you don't have the "original receipt" the compa...

Ezekiel

Order early - Order early or go hungry

Pre planning in the new Cold Steel Americaif you want to have something to use on a camping trip next month you should have ordered it two months ago - thinking that they will send it out as soon as p...

Kent Cook

A bad experience with Cold Steel

Stagnant shipping process. Are Zombies in charge here?I placed an order with them, was charged for it yet the order never shipped out? Called their customer service to cancel my order and was told a r...