Review Time
Worst taxi company ever such liars! Always makes my son, my daughter and myself late for school and work every morning. While picking up my son for school. Always problems trying to find a Pa. Never communicate with me all the driver. Such a shit show
Worst taxi company ever such liars! Always makes my son, my daughter and myself late for school and work every morning. While picking up my son for school. Always problems trying to find a Pa. Never communicate with me all the driver. Such a shit show
Sorry can't find 27 x 7 Cornwall reviews so as same company will put on here, despite emails concerning a drivers parking badly, over a pavement putting a disabled person in danger the practice is still on going, do not use 24 x 7 to transport your children to school!!!
Last year after working for 24x7 Ltd in North Yorkshire I went through the formal grievance process. This resulted in a court case through the Employment Tribunal system.24x7 Ltd had deducted 30 minutes per day (2 and a half hours per week) of time from my daily journey time transporting Special Education Needs children in North Yorkshire for a year and a half, taking my pay rate below minimum wage for the hours I actually worked.The management style was dismissive and at times rude. When offered the opportunity to engage Head Office ignored my grievance. When Acas contacted them to attempt early conciliation, HR ignored them, hence why we ended up in court.Building up to the court case I sent 24x7 Ltd copies of all of my evidence as instructed by the Employment Tribunal staff. I sent this ‘signed for’ and have a photograph of the package being delivered to Head Office and a signature from a member of staff there.24x7’s solicitors claimed that I had never sent my evidence, when I challenged this with my proof of receipt, the company came back and said that it had been ‘lost’.This company has no respect for its employees. It treats their drivers and passenger assistants (who are on the front line dealing with some very challenging behaviour from some of their passengers) with disregard and will do anything to save money.I won my court case, and 24x7 Ltd were ordered by the Judge to give me the backpay I was entitled to.My experience of 24x7 Ltd was dire. The attitude of the staff in Head Office was shocking and they care little about their customers and employees, it is all about money. My advice is do not be taken in by their slick website and claims like I was, and think very carefully before you decide to work for this company.Transporting children and adults with special education needs is a complex and responsible role. It can be very difficult, with some drivers and passenger assistants experiencing physical abuse from their passengers who have very challenging behavioural problems. All those working in this role deserve respect and support.With the right support and training transporting SEN children can be very rewarding, however it is not for everyone and not the easy job 24x7 Ltd paint it to be.
If I could give zero I would. This company have been nothing but trouble from the start. And have now terminated my son’s contract with immediate effect without contacting me. Luckily I had built a good relationship with the Driver and PA, who let me know as soon as they could, knowing the struggle we would have to find an alternative transport. I am gutted to lose my sons driver and PA, wonderful people who are amazing at their job. A shame the same can’t be said about the admin staff who have been uncaring, unknowlegable and not at all sympathetic to children with needs. Thank goodness I have secured another company for after the school break. But not without the stress this company has caused. Do better!
I worked for this company for 2 months as a passenger assistant they sent me an email saying that my services were no longer required as they had no routes in my area which they did have routes I my area I was on that route till they swapped me over to being on standby instead no explanation as to why. I spoke to hr that confirmed they also had no idea why. I said I wanted to be reinstated as they had no reason to sack me ect and a few weeks later I get an email with a new log in pin ect so I start to log in only to find 7 days later I am blocked from the system. The computer gave me log in details and it wasn’t meant to I have heard nothing more on this I would avoid this company at all costs. Leicestershire area
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