60beans.com

4.5
4.5 Based on 59 reviews

60beans´purpose is to democratize access to speciality coffee amongst every coffee lover. The new platform connects high-quality speciality roasters with consumers across Germany and beyond. At "60beans", our core belief is that the pleasure of coffee sho...

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Average Rating

4.5

/
5

59 Reviews

5 Star
80%
4 Star
7%
3 Star
5%
2 Star
2%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Curtis Mcfadden
Great and diverse selection of coffee…

Great and diverse selection of coffee beans, but the delivery process can be a bit frustrating since they come from various roasteries.

4
Date of experience: Aug 22, 2024
Bad service arrived in 12 days instead of 4

It state up to 4 days delivery , after 3 days I contacted them to check status as did not got email that it’s ok progress. Only when I reached their support they started the shipping process . It did not arrive on time in delay of 5 days , total with weekend 12 day.I needed to go 2 km in order to pick it up by myself.Very disappointed with the experience and with the customer service that clearly was not helpful at all

1
Date of experience: Dec 20, 2023
Maria Wayss
2 weeks instead of 2-4 days

Terrible service, it took 2 weeks and 2 emails to customer support to get my coffee while the website stated 2-4 days delivery time. Customer support was also of no help: they replied pretty much the same thing to both of my emails, that is they have no idea where my order is. Only 10 days after I placed my order did I receive a confirmation that it was being processed by the roastery. Really disappointing because the website looked quite promising. All in all, not worth the trouble for something as simple as coffee delivery so I won't be using the service again.

1
Date of experience: Dec 15, 2023
Klaiber
Big and interesting selection of coffee…

Big and interesting selection of coffee beans. But the delivery can be frustrating because it’s from different roasteries.

4
Date of experience: Dec 04, 2023
sandra petrovska
Costumer service was very kind and…

Costumer service was very kind and helpful.

5
Date of experience: Nov 27, 2023
Laura Romero
Great selection of coffee beans

Great selection of coffee beans. It's a super easy buying process. I loved it.

5
Date of experience: Nov 08, 2023
Ana Ermilova
Perfect

Perfect! Fast, easy, tasty! :)

5
Date of experience: Oct 11, 2023
Seif Elfayoumy
my order did not arrive completely

my order did not arrive completely! I only received the coffee and did not receive my aeropress.

1
Date of experience: Oct 06, 2023
mustafa sultan
Great and speedy service

5
Date of experience: Sep 25, 2023
Your customer support is top notch

5
Date of experience: Aug 10, 2023

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Business Details

  • 60beans´purpose is to democratize access to speciality coffee amongst every coffee lover. The new platform connects high-quality speciality roasters with consumers across Germany and beyond. At "60beans", our core belief is that the pleasure of coffee should not only be served in speciality coffeehouses, but within every household, whilst enabling passionate roasters to broaden their market access within Europe. See more

  • language http://60beans.com

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