Review Time
I’m writing to express my concern regarding a very rude and unprofessional employee who works the 5:00 AM shift at 7-Eleven. I have had issues with this same employee before, and unfortunately, the behavior has not improved.
The employee consistently displays a nasty attitude toward customers and speaks in an unprofessional manner. As a paying customer, I expect to be treated with basic respect and courtesy. This is not the first time I have felt uncomfortable due to this employee’s behavior.
I frequent this location at 138 Lakeside Blvd. Landing, NJ. I believe customers deserve professionalism regardless of the time of day. I hope management will address this issue to ensure a more positive experience for everyone.
The employee who works night shift was very rude. I dont know if he got a problem with me walking in or hes got a personal issue going on. But hes very unprofessional. This is not the first time happened to me in this same location.
If I could only give a half a star I would but I went in to the seven eleven in Nunda New York with my two nephews an yes there not angels but the one had used a fake 100 dollar bill not know so was band from store unless he had an adult with him so on this night I was the adult with him an the other bc the older one has never been caught red handed or in the store by anyone for stealing an ppl have said to the manager of the store that he has but no one’s actually caught him doing it so needless to say this night I walked in with both of them I never left there side for them to do anything stealing or anything an I wouldn’t let them do such thing an the cashier now’s them well an doesn’t really care for them or just don’t like them but anyway she said to them after getting up in the youngest one face an said an u know exactly why ur not supposed to be in here an she was kinda bullying them so I had stuck up for them an said well I’ve been told they could come here as long as there with an adult an I’m there uncle an I’m an adult so well not as long as I’m working an I said u can’t accuse some of doing something if u have never caught them red handed in the store with something from the store an possession is 99.9% of the law if he’s never actually been caught u can put that on him like that an we had walke to the cash register so I could get to slim Jim’s an she grabbed them as I set them down rudely an said well I’m not serving you an u need to leave my store all bc I stuck up for these boys an not let her bully them an I told her very calmly and respectfully no I’m not leaving ur store until I punch what I came for I’ve done nothing wrong for u to kick me out yes it’s a private property but I’m sorry but i never even raised my voice to an she didn’t care so with her having power over me by say I’m kicking u out an not serving you bc I don’t want made me feel a little bullied to but I never left an ya she called the cops to have me removed from her store to me bulling under age kids is cool an to band the one for something they have no prof of an to make him As a thieve just because someone said they were told that he has but to me if anything why hasn’t the manager had the cops involved or at lest involved the cops bc they didn’t want to ruin there future we u have told him to stop if he has been his mom has to but he still supposedly doing it they have learned that lesson by being told an trying to look out for them so make them Learn there lesson the hard way an that’s how I’ve learned all my life was the hard way an I never repeated it so lesson learned right but u can’t have some of the clerks say it’s ok to come in an then have the ones it’s not bc I don’t like u it’s either ur trespass for good an ever since I’ve called corporate an store manager about this girl putting up a post with my facebook account on social media saying stuff about the miss understanding at the store from what i understand the cashier or any employee of any 7-11 store nationwide are not supposed to put anything out on social media about things that happened at there store well there working or even off the clock it’s part of there 24page hand book ur supposed to have been given to read but she did an a lot of ppl where harassing me on social media aiding shit about I’m a creep even though I could have been disrespectful to her call her names an been f••••• straight up mean to her but I didn’t I told her to call the cops and say there peaceful until cops showed up and went out and talked to them so buy what I have read I could take this seven eleven to court it’s cause me stress an inconvenience to have to go to a different store farther away an cost me money I don’t have to get snakes an I’ve didn’t do nothing but stop her from bullying my nephews more than she all ready did so I’m lawyering up a thinking about take them to court bc they should have fired the girl just bc she posted it on social media
At the new location, I met an exceptional attendant who truly values customer service. I've visited several times, and she's consistently gone above and beyond. I'm genuinely impressed by her commitment. While I can't recall her exact name, it starts with an 'L', and she stands out as the hardest working employee there.
At the new location, there is a fantastic attendant who genuinely cares about providing excellent service to customers. I've been there several times and she's the only one who consistently goes the extra mile. I'm really impressed with her dedication. Her name starts with an 'L', and she is easily recognizable as the hardest worker there.
I placed an online order at a convenience store and when I arrived for pickup, someone else had already taken my pizzas. The staff member was quite rude, stating that the individual who took the pizzas had shown the necessary code and that there was nothing she could do.
I am submitting a formal complaint regarding an alarming incident with an employee at a convenience store. On January 3, 2026, I entered to buy coffee, as I usually do on weekends. The employee did not acknowledge me, which I found normal. When I asked for hazelnut coffee to be refilled, the employee responded rudely and became increasingly hostile. He raised his voice and yelled at me, even approaching aggressively. His behavior was threatening and unacceptable toward a customer. I left to avoid further issues. This complaint is about the unsafe conduct of an employee, not just coffee availability. No customer should feel threatened while making a purchase. I urge management to take this seriously and address it appropriately.
I've noticed a shift in the promotions at the service station over the past few weeks. The free coffee or big gulp/slurpee offer I used to receive for filling my tank with $70 has changed to a discount on an energy drink. Aside from that, everything remains as good as always. The gas prices are great, and the employees are friendly. Could this be related to new ownership?
I have used their app multiple times, but the service has been completely unreliable. Food orders never arrive. They partner with a delivery service, but after waiting for over two hours, my orders have been canceled. It's utterly disappointing.
This is the worst company to work for. They offer no benefits and despite their profits, the pay is inadequate. They exploit both employees and customers. The environment is unclean, and even when they are busy, there is never enough staff to assist customers. When there are more employees, they often avoid helping. It's ridiculous to see multiple people working but only one cashier available. Other establishments are much better to work for; this company shows no concern for its employees.
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