Name: lidl.ie
Telephone: 000000000
Rating: 1.7

Rhiannon Guest

Extremely Frustrating Refund Experience

I have spent over a year attempting to secure a refund for a 200 euro robot lawnmower, but all I've encountered is stonewalling from the company and the support team. They refuse to process a refund in-store since it was 32 days post-purchase when the item failed. The unit was supposed to come with a 2-year warranty under EU regulations for electronics. I cannot recommend avoiding the company's Parkside section more strongly after this terrible experience. I saw someone on a complaints show facing the same issue, and it seems the company only offers solutions when under public scrutiny; otherwise, they treat customers poorly.

Date of experience: Jan 08, 2026

Eric Morris Guest

2 months ago

Unpleasant Experience with Security and Long Waits

Initially, I felt uneasy being monitored by security. Additionally, the line to pay for my items was excessively long, and the service was lacking.

Date of experience: Dec 15, 2025

Osbert C. Guest

2 months ago

Disappointing Experiences at a Local Store

I've had two negative experiences at a local store recently. Last Tuesday morning, the manager spoke to me very rudely when I mentioned finding a scanning device among the boxes. She simply told me to leave it, implying it was lost, and didn't express any gratitude. When I reported this to a staff member, she mentioned that the manager frequently exhibits poor behavior towards both staff and customers. Today, while using the self-checkout, I noticed a discount on bread that wasn't applied. When I brought it to the attention of a nearby staff member, she responded harshly, telling me to 'JUST LEAVE IT.' I wanted to address the issue further, but my daughter was frightened and wanted to leave. Overall, this store has provided the worst experiences I've encountered.

Date of experience: Dec 03, 2025

Miranda Reed Guest

3 months ago

Two Unpleasant Experiences at a Local Store

I encountered two frustrating situations at a local store recently. Last Tuesday morning, the manager addressed me very rudely when I mentioned finding a scanning device among the boxes. She simply told me to leave it, suggesting it was lost, and did not show any gratitude. Upon reporting this to a staff member, I learned that the manager often behaves poorly towards both staff and customers. Today, while using the self-checkout, I noticed a discount on bread that wasn't applied. When I pointed this out to a nearby staff member, she harshly told me to 'JUST LEAVE IT.' I wanted to escalate the issue, but my daughter was scared and wanted to go home. Overall, this store has provided the worst experiences I've had.

Date of experience: Dec 03, 2025

DM Guest

3 months ago

Staff Attitude Needs Improvement

While many products are good, a lot of the staff, including management, display an attitude that makes shopping uncomfortable. You have to be on friendly terms with them; otherwise, you might feel bullied.

Date of experience: Dec 01, 2025

Youss53 Guest

3 months ago

Disappointing Quality of Produce

Last Friday, I purchased oranges at a local store and ended up discarding 4 out of 6 due to their poor quality. The week before, I bought a bag of potatoes that were completely rotten. Groceries are already expensive, and it's frustrating to throw away food after spending hard-earned money. This is unacceptable, experiencing rotten produce two weeks in a row is disheartening.

Date of experience: Nov 28, 2025

Matgarou12 Guest

3 months ago

Unpleasant Discovery in Bakery Item

I frequently shop here, and this evening I purchased some bakery muffins only to find a hair in one of them. It was absolutely disgusting! I'm grateful I always cut my muffins in half to check.

Date of experience: Nov 28, 2025

Angie Price Guest

3 months ago

Quality Issues with Sirloin Steaks

More often than not, the sirloin steaks (2-pack) look fine at the front but have excessive fat and gristle at the back. This is quite disappointing.

Date of experience: Nov 20, 2025

Bradley Walker Guest

3 months ago

Excellent Quality of Breads

This store offers some of the best supermarket breads and rolls available! The products are delicious, and the staff is friendly and eager to assist. They provide great quality at a reasonable price!

Date of experience: Nov 20, 2025

Cecilia Turner Guest

3 months ago

Poor Suction on Purchased Hoover

I bought a bagless Hoover that has very weak suction. I was told that service repair would contact me within two weeks, but I'm still waiting for that call. Overall, the service has been very disappointing.