Review Time
I received a delivery of their glass teapot on August 1. The teapot lid had not even been attached to the hinge and so was just loose. Should never have passed QA let alone packed and sent to a customer. Every day since then (7days) I have tried to contact customer care via their website, 2 e-mail addresses, left voice messages and just SILENCE!! Avoid this seller.
After buying several—and I mean several—different kinds of tea from specialty shops, Healthy Planet, and the occasional box from various stores, (and in desperation, Bulk Barn) in search of something truly special, I finally came across Tealyra. What a find!Their website immediately impressed me: it’s super easy to navigate, full of detailed, helpful descriptions, and offers great pricing. I was especially drawn to their beautiful teabag options, which are not only visually appealing and pretty—but also practical and compostable, which I really appreciate.I’m currently sourcing a few signature teas to share with attendees at some upcoming workshops I’m planning. I wanted teas that not only taste amazing but also look beautiful, that feels special, memorable, and gives people a sense of being part of something meaningful. I also wanted blends they could continue enjoying in their daily lives long after the event, so this is perfect as they can order on-line no matter where they live. Tealyra checked every box. And because I had such a great experience, with my first order, I can with confidence, recommend them to others.I placed my first order and was able to take advantage of the 20% discount for new customers, plus free shipping with a minimum purchase. To my surprise, the package arrived the very next day!And the tea? Absolutely incredible. I honestly don’t know how I lived without this store. Their selection is thoughtful and well-curated, and the flavors are vibrant and full-bodied.The peppermint tea is easily the most potent and refreshing I’ve ever had—and that’s a good thing. The Organic White Coconut Cream Dream is hands-down my favorite, and I’m so glad I ordered two bags.As a Canadian shopper, it’s also a bonus that Tealyra is based right here in Canada. It feels great to support a local business delivering such exceptional quality.If you’re a tea lover—or even just tea-curious—Tealyra is an absolute must-try.
Well, I need to start informing that moringa is not that good as they say. My experience was really negative. One week taking moringa and I was couple times at the hospital with severe abdominal pain, vomits and nausea. I was asked if I was taking any medication but the prescribed, and I had to say Moringa. Of course the doctor gave me hard time. I went home, after medication for pain and stopped immediately with Moringa and today I m feeling better. Don’t do stupid things and don’t believe in everything you see in the internet. I had a hard time. Already requested to return and refund. No answer received yet. I know I will take the loss. Whatever. Stay away from this shady products.
I am not a tea expert, but do enjoy tea and drink it almost daily. I probably have bought tea from over a dozen online tea merchants. Overall, Tealyra is my go-to for a great balance of quality, price and wide selection. Just watch for the regular percent-off promotions. Good tea. Good packaging.
I have recently made my second order with tealyra with order no 410810. Both the tea and service was good but reading responses from tealyra on Trustpilot has left me gobsmacked! You need to engage a social media person to be responding to customer complaints online because the responses given here come across as rude and intimidating and confirms peoples’ complaint about poor quality customer services. Some points raised by some customers also are very valid. I also only wondered why you only have positive reviews on your website. Rather than ignore such very valid comments and attack customers who you feel aren’t honest, give a more balanced response to reviews on Trustpilot.
I have been enjoying this brand for over 5 years.Their Earl Grey Premium tea is amazing...The last time I had a problem with an order (the tea packaging was damaged along with the delivery box), but they refunded 100% of my order amount.I have been enjoying this brand for over 5 years.Their Earl Grey Premium tea is amazing...The last time I had a problem with an order (the tea packaging was damaged along with the delivery box), but they refunded 100% of my order amount.Thank you guys!
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We dreamt of a place that tea lovers, connoisseurs, and amateurs alike could come together to explore the world of tea. Inspired by pure passion and a respect for authenticity, Tealyra was born. We strive to be a company that will provide you with what you're looking for, help you learn something new, try something new, and discovers something new about the second most consumed beverage in the world.
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