Review Time
A straightforward service with no aggressive sales tactics. The staff was very friendly, and I purchased a wonderful low-mileage vehicle that is in excellent condition. It runs flawlessly, and I couldn't be more satisfied. I highly recommend this to anyone considering a pre-owned car.
If you’re thinking about buying a vehicle but can handle being without one while it’s often in the shop, this may be the place for you. If you’re fine with no updates on when your vehicle will be returned and are comfortable using public transport, look no further. The sales and service teams make you feel disregarded and as if you have no choices. They will sell you a vehicle and claim to fix it, but you’ll be left in the dark about its return. For someone like me who depends on a vehicle for work, this has been a financial nightmare. Getting in touch with the service department is a rare stroke of luck—but don’t expect any helpful information. There are no courtesy vehicles available and a complete lack of empathy. I'm currently struggling with my job due to the poor quality of the vehicle I received. I recommend steering clear of this location.
A refreshingly straightforward service without any sales pressure. No one hovered while I browsed, and the staff were incredibly friendly. I purchased a clean, low-mileage vehicle that runs flawlessly. I couldn't be more satisfied and would recommend this place to anyone in search of a used car.
If you're looking to buy a car but can handle being without one while it’s in the shop frequently, this is the place for you. If you don’t mind the lack of updates on your vehicle’s return and are okay with using public transport in the meantime, look no further. The sales and service teams treat you as if you don't matter and have no alternatives. They will sell you a vehicle and claim to fix it, but you’ll never know when it will be back. For someone like me who relies on a car for work, this has been financially devastating. Reaching the service department feels like a rare achievement—but don’t expect any real answers. There are no courtesy cars and a complete absence of empathy. I'm currently struggling in my job due to the poor quality of the vehicle I received. Avoid this place at all costs.
Extremely unsatisfactory experience with this company; they are complete rip-off artists. My relative purchased a vehicle six months ago, and now it has a gearbox leak. The mechanic indicated this was likely an issue when we bought it, and they had tried to reseal it poorly. When complaints were made, we were told it was outside the warranty and not their issue. The customer service is terrible. If I could give zero stars, I would. Please save your money and avoid this place.
I bought a white vehicle from this company. The representative was extremely helpful and knowledgeable, making the whole experience enjoyable. The car was cleaned, serviced, and ready for us to drive away as promised. It was a pleasure to do business with this company.
I had a positive experience when I went to check out a vehicle last Friday. I noticed a few minor issues, but they had everything fixed by the following Friday. I couldn't find anything to complain about! The representative was very helpful and friendly, guiding me to the nearest petrol station since I was unfamiliar with the area. I would definitely consider returning for my next vehicle.
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A1 Carriages Ltd is a used car dealer stocking a wide range of second hand cars at great prices in the Dartford, Crayford and Kent area. Visit us today for affordable used cars in Dartford and Crayford.
