Name: accu.co.uk
Telephone: 01484937010
Rating: 4.8

Gareth Bradbury Guest

In this day and age it is very rare to find a company that actually delivers outstanding customer se

In this day and age it is very rare to find a company that actually delivers outstanding customer service. Many promise, very few actually deliver. Accu does exactly that. As a DIY user, I have ordered many Precision screws, Bolts, Nuts, washers and specialist parts to help me build my kit car. Accu have never failed to supply what is needed. Also twice assisted me when delivery issues arose and have helped me for free, no questions asked. The last order placed on a sunday is arriving today by 11 am. Brilliant delivery options and fantastic customer service! Well done to the Accu team!

Date of experience: Feb 09, 2026

Gareth Bradbury Guest

3 weeks ago

What an AMAZING company!!!

In this day and age it is very rare to find a company that actually delivers outstanding customer service. Many promise, very few actually deliver. Accu does exactly that. As a DIY user, I have ordered many Precision screws, Bolts, Nuts, washers and specialist parts to help me build my kit car. Accu have never failed to supply what is needed. Also twice assisted me when delivery issues arose and have helped me for free, no questions asked. The last order placed on a sunday is arriving today by 11 am. Brilliant delivery options and fantastic customer service! Well done to the Accu team!

Date of experience: Feb 09, 2026

Michael Allmon Guest

3 weeks ago

ACCU didnt pay shipping charges to Fedex

I received an invoice from Fedex to pay shipping and duty charges to United States that was paid upon the time of purchase for screws and nuts from ACCU. On the declaration form, ACCU put the responsible person as the "consignee" (me) and added a different invoice (minus the shipping charges).

Date of experience: Feb 07, 2026

Philip Pern Guest

3 weeks ago

A little expensive but always get…

A little expensive but always get exactly what I want delivered fast too.

Date of experience: Feb 04, 2026

Alexander Chariyekkara Guest

3 weeks ago

The company is doing what it said it…

The company is doing what it said it will and getting the order on time which is very crucial for us.

Date of experience: Feb 04, 2026

Bill Guest

1 month ago

Good products and great service.

Products were only found here, price was competitive and delivery was smooth and informed. Would use again without hesitation.

Date of experience: Feb 02, 2026

George Hintz Guest

1 month ago

I was looking for two spacers in order…

I was looking for two spacers in order to fit a wing mirror conversion to my motorcycle. I searched the Internet until I found Accu. I quickly found the exact spacers I wanted with minimum fuss. The customer service was great ( not AI generated !!! ) . I had some issues with the courier service delivering to another address, but Accu immediately sent me a replacement order, again with no fuss, at no cost. Thank you.

Date of experience: Feb 02, 2026

Carl Logan Guest

1 month ago

Ease of ordering

Ease of ordering, timely delivery, good value.

Date of experience: Feb 02, 2026

K. PENSOY Guest

1 month ago

Although there were delays in sourcing…

Although there were delays in sourcing the parts from the manufacturer Accu was very effective in communicating with me frequently which I appreciated.