acuity.com

4.4
4.4 Based on 201 reviews

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Average Rating

4.4

/
5

201 Reviews

5 Star
69%
4 Star
12%
3 Star
11%
2 Star
2%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Customer
Denied roof damage claim!

After a severe hailstorm, roof installer and roofing material manufacturer voided the warranty on my roof due to structural damage from hail. Acuity denied claim saying it was only cosmetic damage. I doubt their 3rd party inspector knows more about the roof than the installer and the manufacturer!

1
Date of experience: Nov 10, 2025
Twisted horn llc
Company is great always answer any call…

Company is great always answer any call I have explain everything I need and don't need and pricing is very reasonable thank you for all the help

5
Date of experience: Nov 10, 2025
Leonard Jahnz
While we have never had any claims

While we have never had any claims, the consistency of price has been very good, and have always thought that our Auto and home insurance have been priced fairly.

5
Date of experience: Nov 06, 2025
Steve Greenberg
Best value in the market for quality…

Best value in the market for quality insurance e

5
Date of experience: Nov 05, 2025
Sara
Great so far

5
Date of experience: Nov 04, 2025
Susan
only starting second year

only starting second year. no claims. shocked at how expensive coverage is in general.

4
Date of experience: Nov 04, 2025
I have not filed a claim since I signed…

I have not filed a claim since I signed up for this insurance but I find that my rate for a 15-year old car with zero tickets, accidents or DUI, is outrageously expensive. I would like to see some kind of discount for being a good driver. It's hard to afford these rates and I feel it's a ripoff.

2
Date of experience: Nov 04, 2025
James
My wife had 2 fairly minor traffic…

My wife had 2 fairly minor traffic collisions. Acuity paid the claims promptly and without a lot of unnecessary paperwork. The claims adjuster was prompt.

5
Date of experience: Oct 30, 2025
William
Appears to be decent insurance

Appears to be decent insurance. I know costs increase, but a 47% increase over the years for auto insurance is not workable for those of us on fixed incomes and good driving records. Not when SS COLA net increases are less than 4% per year. I thought loyalty to a company meant something, but apparently the old thought of shopping for insurance every couple years is true.

3
Date of experience: Oct 28, 2025
Hard to beat

Ample notice time prior to expiration of policy; Tips on potential policy changes to make; competitive rate provided on renewal.

5
Date of experience: Oct 24, 2025

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