Review Time
Naples Oxygen was prompt in getting back to me on my request and Chris came that same day. He let me know of his progress as he served other customers and then came to my house exactly when he said he would. He had all the equipment I needed and promptly replaced it.
My Technician, Robert James, was very kind, professional, & helpful. He set up my multiple medical device(s) w/ ease & made sure to answer any questions I had. Would highly respect if (if you could) as his customer service was impeccable.
This was my first experience with Adapthealth and I am very impressed. Luis A. represented this company so well. He patiently explained how to use each item he delivered. I couldn't be happier with this service. Much better than our previous service. Our sincere thanks to Luis and Adapthealth.
I had an excellent experience with my CPAP provider. From start to finish, the person I interacted with was professional, knowledgeable, and genuinely focused on helping me get the best possible results from my therapy. He took the time to explain my equipment clearly, answered my questions with patience, and made the entire setup process simple and stress-free. Delivery was prompt, and any follow-up support I needed was provided. It’s clear they truly care about their patients’ comfort and health. I highly recommend them to anyone looking for reliable, compassionate CPAP service.
Mr.Edward Penny was outstanding. He is always so kind and never hesitates to answer any and all questions we may have. He had me make sure that every part of my daughters wheelchair was working flawlessly before he left! Most definately an asset to your company!
The team.
Every person I encountered was courteous, professional, and highly knowledgeable. A representative provided the CPAP machine, offering a comprehensive explanation and demonstration of its features while addressing all of my inquiries. I highly recommend their services.
The technician delivered my medical device promptly. I received a notification beforehand with his name and the estimated arrival time, which he adhered to. The new technician was friendly and courteous, and my husband and I truly appreciated his professionalism.
The representative was friendly and well-informed. They took the time to explain how to operate the equipment and ensured we had the correct contact number for any future assistance. Thank you to the service from the Cole Family.
My cat completely chewed through my oxygen tubing. Usually, I can get replacements the same or next day. The office representative placed an order, indicating it would arrive in about three days. I ended up having to purchase some online since a small hole can be taped, but two pieces are not fixable. What’s a person to do? When I inquired, I was told it was because I hadn’t placed an oxygen order. I gathered my empty canisters and ordered them... it would have been helpful if she had informed me about this delay or offered to cancel the order. The delivery team, however, is very kind and went to the truck to get me a couple of tubing pieces so I could breathe without air leaking through the tape. Overall, I appreciate the service's kindness and efficient delivery of products.
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AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
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