Review Time
This is the solar/battery company of Carbon Savers, the battery offer was good and battery operation have been good. But the communications before and after the installation have been lacking. We were not informed that the equipment would be dropped off on the Sunday before the installation. The discussion on backup circuits was perfunctory, and a second electrician' explanation of the switchboard didn't make any sense. I still haven't received any paperwork (manual, shutdown guide) three months after installation. I googled materials and wrote my own circuit description, why there is a battery bypass switch, and what the shutdown procedure is, but I haven't had any response to a request to confirm that it is correct.I can understand being under the pump with the rebate, but some standard procedures and guides would go a long way.
My solar panels were installed expertly, with minimal disruption to my day. The men who came were polite, efficient and tidied up after themselves - a big plus for me. I was kept well informed from the first meeting regarding cost, best “fit” for my situation and realistic time frame. I am very happy and it gives me great pleasure to see how my electricity bill has dropped dramatically. Thank you
I had an excellent experience with Advantage Solar from start to finish. Their customer service stood out from the initial consultation all the way through to installation and after-sales support. Harry from the sales team was fantastic — he provided clear communication, answered all my questions patiently, and made the whole process easy to understand. Vincent and the installation team were efficient, professional, and completed the work to a high standard. The post-installation service has also been outstanding, giving me confidence in their commitment to customer care. Overall, a very pleasant experience — highly recommended!
Advantage solar were very knowledgeable and professional right from the start. If we had any questions they were answered promptly. The team were a dream to deal with. The whole process was seamless with no delays. I would highly recommend their service!
Harry was extremely helpful in quoting us the best solution for our solar system. We had 3 other quotes from other companies. Advantage solar was the clearly our choice. Harry liked after us the whole step of the way leading up to the install and afterwards. My husband and I are very pleased with the install and how quickly it was installed.
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