affordablehousing.com

4.8
4.8 Based on 160 reviews

AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assista...

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Average Rating

4.8

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5

160 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
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1%
1 Star
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Ms. Fleming
DISCRIMINATORY HOUSING PRACTICES

Review: Discrimination Disguised as “Screening” — My Experience With Yuchen Qi & Gersie Schweizer (AffordableHousing.com)I am exhausted and fed up with what landlords and realtors on “affordable housing” platforms pretend to be: open, inclusive, and fair. They respond quickly, act eager to schedule tours, and seem ready to help — until they find out who you are.I contacted Yuchen Qi on AffordableHousing.com regarding a house for rent. He immediately offered me a tour. Everything was moving smoothly. I disclosed nothing personal — not my race, not my disability, and certainly not my decades-old past.Then, without warning, the enthusiasm died and I received this canned, dismissive response:“We’ll contact you if we decide you’re a good fit.”No explanation.No professionalism.Just a sudden door slammed shut.Then — as if playing games — he contacted me again, asking if I still wanted a tour. I said yes. Suddenly his tone changed yet again:“I need to check with the landlord first.”At that point, it was obvious:The moment he googled my name, something changed.And Gersie Schweizer, another landlord on the same platform, did the exact same thing. Initial interest turned into the identical dismissive line:“If you’re a good fit, we’ll contact you.”The odds of two separate landlords suddenly changing their tune after initial enthusiasm — with no new information from me — is not coincidence.It’s a pattern.And let’s be very clear:These aren’t rundown rentals in neglected areas.These are houses in highly desirable neighborhoods with A-rated schools.Based on the abrupt silence after what was clearly an online search of my name, the message felt loud and unmistakable:“We don’t want someone like you in this neighborhood.”Here are the facts — my actual, documented history:✅ Current rental: 2014–present✅ Previous rental: 2009–2014✅ Returned full $1,000 deposit because I left the house spotless✅ Always pay rent on time✅ Clean, quiet, respectful, non-smoker, no pets✅ Two well-mannered, high-achieving children (honor roll since 1st grade)✅ 34 years of stable, responsible tenancyYet none of that mattered.Instead of being judged on: • my rental history • my reliability • my proven responsibilityI was judged on:❌ something someone dug up on Google from 30+ years ago❌ the color of my skin❌ my disabilityIn my opinion, this wasn’t “screening.”It was discrimination hiding behind vague excuses.The Fair Housing Act prohibits discrimination based on race and disability, and multiple jurisdictions are limiting the use of old criminal history because it has zero relevance to who a person is today.Housing should be based on qualifications, not stereotypes.I am a responsible tenant.I provide stability for my family.I care for every house as if it were my own.And the most telling part?I still have not heard anything back fromYuchen Qi or Gersie Schweizer.Silence speaks volumes.

1
Date of experience: Oct 30, 2025
Southern Belle
AFFORDABLE HOUSING, CALLS CALLS -CLICK- THEY HANG UP ON YOU!!!!

I keep getting phone calls from affordable housing and as soon as you question anything they disconnect the call that tells me that they’re scamming yet the Housing Authority has affordable housing listed on the website. But to get hung up on, that’s never a good thing and it’s bad customer service. It’s bad everything and affordable housing isn’t supposed to be a membership where you have to pay for it or the housing Authority would not have it on there so chalk it up to them being a scam why would you pay $79 a month when you can get the list from the Housing Authority for nothing? THEY CALL DAILY AT TIMES but they always hang up on you just for a question that’s a red flag the biggest one of all!!

2
Date of experience: Aug 26, 2025
Eric Goodman
Intentionally confusing

I don't understand anything about this website all it does is allow you to push on pop on questions and try to get a couple answers as to like why should I be on section 8? And my eligible for section 8? There is no such thing as searching for apartments on their website and there is no such thing as contacting anyone for any kind of help I don't understand what kind of a website this is but it is misrepresented from the minute you click on it to the minute you go on and the moment you get off. I've never seen such misrepresentation but it seems like social media as I'm non-social as it really is is so delusional anymore it's just ridiculous to find anyone who knows what they're doing you find anyone who cares everybody's invisible everything you click on lead you to blank walls I mean what could be worse it's like going blind and walking down the street with your hands out eventually you're going to be doomed if it's just as frustrating to.. we all know that the biggest problem right now is that a lot of places especially through Drexel Hill Clifton heights Springfield havertown Delaware county the lot of landlords are rejecting to rent to anybody with a housing choice voucher. And we know the reason for that. Instead of it being for elderly people as it was when it was very first started and people like older veterans they have stuck on as many addicts drug addicts alcoholics and mentally ill people that no one wants to rent to they're tired their properties being destroyed their apartments being lived in by people who fill it up with trash and become hoarders there has to be a change in the system people who have emotional problems and who have these disabilities need to be in mental hospitals or facilities they need to open them back up and anyone who's an addict or of any kind needs to be placed in a halfway house or someplace where they can be monitored and watched. You cannot have people running around the streets anymore living in normal apartment buildings in areas causing problems for other people just because they have an emotional problem.

1
Date of experience: Aug 19, 2025
Kemar was very helpful

Kemar was very helpful and made sure that he handled my issue

5
Date of experience: Jul 11, 2025
Emma Rogers
Kemar was great to work with

Kemar was great to work with! He was quick and knowledgeable.

5
Date of experience: Jul 11, 2025
OxyGeNe_
Kemar Small was friendly and…

Kemar Small was friendly and knowledgeable. He walked me through the verification process and explained the website and services. Thank you.

5
Date of experience: Jul 10, 2025
Holger Lehmann
Great customer service!!

Great customer service!!! 👍👍👍 Kemar was great

5
Date of experience: Jul 10, 2025
Bronwyn Lewis
I had a great experience with Kemar

I had a great experience with Kemar. He was very knowledgeable and helpful

5
Date of experience: Jul 10, 2025
Shane Reed
Thanks!

Appreciate you being the middle

5
Date of experience: Jul 10, 2025
Maggie Harris
Site easy to navigate

Site easy to navigate. phone support was helpful

4
Date of experience: Jul 09, 2025

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Business Details

  • AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups. See more

  • email CustomerSupportInfo@affordablehousing.com
  • call 8664667328
  • language https://affordablehousing.com

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