Name: fidelity.co.uk
Telephone: 0800414161
Rating: 4.4

Clarice Lewis Guest

Exceptional Support Experience

The representative I spoke with was outstanding. She was patient, clear, and incredibly helpful, truly exceeding my expectations. Her assistance reflects positively on the organization.

Date of experience: Jan 22, 2026

Paddy Baker Guest

1 month ago

Navigating the process was a breeze thanks to the helpful staff.

I felt quite uncertain about how to move forward, but the support team made everything seem effortless. They outlined the required steps in a friendly and clear manner, leaving me to question why I had been hesitant to reach out in the first place.

Date of experience: Jan 05, 2026

Jonnie Scott Guest

2 months ago

A Wonderful Experience with the Representative

My interaction with the representative was truly delightful. In a highly professional, patient, and courteous manner, he assisted me with my issues. He even followed up with me several times after our call was disconnected.

Date of experience: Dec 31, 2025

Walter Morgan Guest

2 months ago

A Great Experience with the Representative

My experience with the representative was very enjoyable. He assisted me with my challenges in a professional, patient, and courteous manner. He even called me back a few times after we got disconnected.

Date of experience: Dec 31, 2025

Jennifer Taylor Guest

2 months ago

OVER 120 DAYS WITHOUT A REWARD

OVER 120 DAYS WITHOUT A REWARD. No referral reward has been received to this date. I raised a complaint more than a month and a half ago with no updates. Can you really trust this service? They seem dishonest. They are incredibly slow and unresponsive. No holiday season can justify this delay. I'm eager to escalate this issue!

Date of experience: Dec 31, 2025

ExOskyEX Guest

2 months ago

Extremely Slow Service

Extremely slow service. It's been over 120 days, and I still haven't received my referral reward. They are not trustworthy at all. Avoid this company – it's the best decision you can make. I have raised a complaint too. The next step will be contacting an ombudsman.

Date of experience: Dec 29, 2025

Faye Taylor Guest

2 months ago

Terrible Company Experience

Terrible company experience. I was sent a referral link over 120 days ago and still haven't received my gift card. This service is unacceptable. There is no excuse for this delay. Stay away!

Date of experience: Dec 29, 2025

Drake Wright Guest

2 months ago

Very Helpful Support

The support I received was very helpful, and all my questions were answered professionally with clear explanations. Truly commendable!

Date of experience: Dec 29, 2025

Felix Brooks Guest

2 months ago

Very Supportive

Very supportive.

Date of experience: Dec 23, 2025

Genevieve Walker Guest

2 months ago

Outstanding Service from the Representative

I just spoke with the representative today and want to commend him for providing outstanding service. He was thorough, gave clear instructions, and was very patient while assisting me with technical issues. Overall, it was a wonderful experience.