Review Time
Every order has been remarkable; when a return was necessary, the process was handled smoothly and effectively. If the automated responses do not fully resolve product questions, I usually receive a detailed email response from a team member within one to two business days, showcasing an exceptional level of service.
Every order has been outstanding; when a return was required, the process was managed smoothly and efficiently. If the automated responses don't fully answer product inquiries, I typically receive a thorough email reply from a team member within one to two business days, demonstrating an excellent level of service.
We have been loyal customers for over ten years. Their mineral lotion hydrates better than any other, especially for those living in dry areas. On our last order, I made a mistake. The support team quickly and effortlessly helped me resolve it. No hassle, just straightforward assistance. This has solidified our loyalty!
I found a sample tube of hand cream and tried it, not even sure where it came from. I was thrilled with this product. It had a subtle fragrance, but the texture was incredible. Just a tiny drop was all I needed. I’m very pleased with this product and highly recommend it.
*** UPDATE.. for the inconvenience, they stated they will send another without charging me!? They already took my money! Customer service is appalling. AVOID*** Ordered for a gift (delivery to France) on the 31st of July. Now it’s the 11th of August and showing unfulfilled. Emailed last week with no reply. Emailed again today and received an automated response. I’m appalled that they would take my money and provide no communication.
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AHAVA skincare is native to the Dead Sea region, the lowest land point on Earth and a one-of-a-kind natural environment. Dry rocky desert locked sea water inland millions of years ago and steady solar evaporation has turned the Dead Sea richer in natural mineral content than any other body of water on the planet.
This is where your skincare comes from. The ingredients we use are unique to this region and have been famously benefiting human skin for thousands of years. AHAVA was founded on the shores of the Dead Sea in 1988, to combine this powerful natural resource with science and create innovative skincare solutions.See more
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