ahava.com

2.8
2.8 Based on 40 reviews

AHAVA skincare is native to the Dead Sea region, the lowest land point on Earth and a one-of-a-kind natural environment. Dry rocky desert locked sea water inland millions of years ago and steady solar evaporation has turned the Dead Sea richer in natural ...

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Average Rating

2.8

/
5

40 Reviews

5 Star
43%
4 Star
3%
3 Star
3%
2 Star
0%
1 Star
53%

All Reviews

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Review Time

Consistently excellent service; effortless returns

Every order has been remarkable; when a return was necessary, the process was handled smoothly and effectively. If the automated responses do not fully resolve product questions, I usually receive a detailed email response from a team member within one to two business days, showcasing an exceptional level of service.

5
Date of experience: Dec 31, 2025
Reba Morgan
Every order has been outstanding

Every order has been outstanding; when a return was required, the process was managed smoothly and efficiently. If the automated responses don't fully answer product inquiries, I typically receive a thorough email reply from a team member within one to two business days, demonstrating an excellent level of service.

5
Date of experience: Dec 29, 2025
Lily
Great!

It makes my daily routine easier and keeps my skin youthful.

5
Date of experience: Dec 02, 2025
Canute B.
Excellent products and even better support

We have been loyal customers for over ten years. Their mineral lotion hydrates better than any other, especially for those living in dry areas. On our last order, I made a mistake. The support team quickly and effortlessly helped me resolve it. No hassle, just straightforward assistance. This has solidified our loyalty!

5
Date of experience: Dec 01, 2025
Armistead Long
Fantastic company with excellent support

Fantastic company. Their products are excellent, and the customer support team goes above and beyond for their clients! Very helpful. Nothing seems too much trouble.

5
Date of experience: Nov 28, 2025
ThomasEmeraude
Exceptional customer service

The customer service was exceptional. Incredibly responsive and flexible in finding a solution to my issue.

5
Date of experience: Nov 24, 2025
Myrna B.
Delighted with a sample product

I found a sample tube of hand cream and tried it, not even sure where it came from. I was thrilled with this product. It had a subtle fragrance, but the texture was incredible. Just a tiny drop was all I needed. I’m very pleased with this product and highly recommend it.

5
Date of experience: Oct 08, 2025
GoldenPlay2974
Immediate replacement for damaged item

I received a damaged item. I contacted customer service right away, and they replaced it immediately with a new one without asking me to return the damaged item! Such a wonderful customer service experience!

5
Date of experience: Aug 25, 2025
Ealdwulf Lewis
Ordered as a gift but faced issues

*** UPDATE.. for the inconvenience, they stated they will send another without charging me!? They already took my money! Customer service is appalling. AVOID*** Ordered for a gift (delivery to France) on the 31st of July. Now it’s the 11th of August and showing unfulfilled. Emailed last week with no reply. Emailed again today and received an automated response. I’m appalled that they would take my money and provide no communication.

1
Date of experience: Jul 31, 2025
Katrina T.
Adore the products

Adore the products! Great quality.

5
Date of experience: Jul 13, 2025

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Business Details

  • AHAVA skincare is native to the Dead Sea region, the lowest land point on Earth and a one-of-a-kind natural environment. Dry rocky desert locked sea water inland millions of years ago and steady solar evaporation has turned the Dead Sea richer in natural mineral content than any other body of water on the planet.


    This is where your skincare comes from. The ingredients we use are unique to this region and have been famously benefiting human skin for thousands of years. AHAVA was founded on the shores of the Dead Sea in 1988, to combine this powerful natural resource with science and create innovative skincare solutions.See more

  • email https://www.ahava.com/pages/contact
  • language https://www.ahava.com

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