www.northshorecommercialdoor.com

4.6
4.6 Based on 2.8K reviews

Action Direct (Powered by North Shore Commercial Door) sells a full line of garage door parts including; weather seals, hardware, openers, remotes and more. Seal, secure, and operate with confidence, shopping the same parts trusted by pros....

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Average Rating

4.6

/
5

2.8K Reviews

5 Star
84%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
4%

All Reviews

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Review Time

Kim Rice
Just horrible

Just horrible. Every box that arrived had parts missing. Every call, text and email went unanswered for days. Finally on the last call the woman suggested that I CONTACT TECH SUPPORT! For a missing part??? These people don’t have a clue as to what they are doing.

1
Date of experience: Oct 10, 2025
Tony Portella
This company sends me defective parts

This company sends me defective parts, parts are of the lowest quality.They refuse to allow me to send them back unless I pay for the shipping again and they take 24% re-stocking fees.It is a good deal for them and really bad deal for the rest of us.It will cost me more to send their defective parts back than what I already paid for it.Don’t do business with this company ever.

1
Date of experience: Mar 21, 2025
Steve
Genie 912 compatible remote transmitter

I recently ordered an upgraded Genie 912 replacement remote transmitter (NSCD-390GV1) and they sent me the wrong model number twice. They do not respond to phone calls, but the support email address is very responsive. I was told not to return the incorrect units. The correct unit was sent after they addressed the problem at the warehouse (wrong product in the bin). This remote has a slightly smaller form factor, and has about twice the range of the original units. Great product!

5
Date of experience: Feb 14, 2025
Michael Kanyuk
Unfortunately Mark and his company are…

Unfortunately Mark and his company are not to.be trusted and I think Action Industries should evaluate their relationship with his company

1
Date of experience: Aug 16, 2024
Reynaldo Orengo
Great price

Great price, fast shipping, easy web page

5
Date of experience: Aug 16, 2024
Ryan Pollard
Need to return wrong item described

1
Date of experience: Aug 14, 2024
Hard to find garage door seal bulb type

The garage door seal I needed was unique to the brand of door I have. I was able to confirm the correct part number to order using their online search by mfg. and model #. North Shore provided the exact match to the size I needed. The order shipped the next day and arrived two days later.

5
Date of experience: Aug 13, 2024
Robert Caswell
It got here as Promised 👀!😁

5
Date of experience: Aug 09, 2024
Lily G
Great product

Great product; great company. Very reliable. Orders get in quickly.

5
Date of experience: Aug 08, 2024
Richard Jeanne Baehler
great service

a great respond to my order and fast delivery my job is all done thank you

5
Date of experience: Aug 08, 2024

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