Review Time
Just horrible. Every box that arrived had parts missing. Every call, text and email went unanswered for days. Finally on the last call the woman suggested that I CONTACT TECH SUPPORT! For a missing part??? These people don’t have a clue as to what they are doing.
This company sends me defective parts, parts are of the lowest quality.They refuse to allow me to send them back unless I pay for the shipping again and they take 24% re-stocking fees.It is a good deal for them and really bad deal for the rest of us.It will cost me more to send their defective parts back than what I already paid for it.Don’t do business with this company ever.
I recently ordered an upgraded Genie 912 replacement remote transmitter (NSCD-390GV1) and they sent me the wrong model number twice. They do not respond to phone calls, but the support email address is very responsive. I was told not to return the incorrect units. The correct unit was sent after they addressed the problem at the warehouse (wrong product in the bin). This remote has a slightly smaller form factor, and has about twice the range of the original units. Great product!
The garage door seal I needed was unique to the brand of door I have. I was able to confirm the correct part number to order using their online search by mfg. and model #. North Shore provided the exact match to the size I needed. The order shipped the next day and arrived two days later.
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Action Direct (Powered by North Shore Commercial Door) sells a full line of garage door parts including; weather seals, hardware, openers, remotes and more. Seal, secure, and operate with confidence, shopping the same parts trusted by pros.
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