Review Time
Samuel provided amazing service, Quick and efficient resolving the issue immediately. Provided a positive attitude and easy responses to understand and reply to the situation.
I strongly advise against signing up for this service. I resonate with all the negative reviews and have doubts about the legitimacy of the positive ones. The process is excessively prolonged and complicated. Navigating through the numerous workbooks is a nightmare. I spent a lot of time searching for answers without gaining any knowledge. The feedback from the support team was inconsistent, and when submitting corrections, I often received requests for revisions on items that had already been marked as correct. They then upsell tutors and time extensions for additional fees. This feels like a blatant scam! It's clear that this is primarily a profit-driven operation. I recommend considering alternative options.
I completed both a Certificate III and Certificate IV with the institution. It's been almost years since I finished the courses, and despite my efforts to enter the industry, I have not achieved any meaningful employment outcomes.
What I found disappointing was the disparity between how the program is advertised and the reality after graduation. There is a strong suggestion that these qualifications will lead to job opportunities or clear routes into the fitness sector, but in reality, there is very limited ongoing support post-graduation.
Job assistance felt minimal and generic, offering little guidance in a highly saturated market. After investing a significant amount of money and time into two qualifications, I was essentially left to navigate my career alone with only a certificate and no clear direction or industry connections.
While the course content is adequate, prospective students should be aware that earning Cert III and IV does not guarantee employment, and the level of support after qualification is much weaker than suggested. I would strongly advise anyone thinking of enrolling to thoroughly research employment outcomes and alternative pathways before making a commitment.
Signing up was a major error in my educational journey. I had completed my Cert III and aimed to finish my Cert IV. Initially, I enrolled based on a referral, but if you're considering them versus another provider, I strongly advise choosing elsewhere for any educational programs, especially Cert III/IV. They informed me that my Cert III was outdated, requiring me to complete a combined Cert III and IV, which I regret doing with them. Here’s why: The Course Structure. It’s poorly organized, filled with irrelevant material that significantly extends your study time. It appears to follow the philosophy of including unnecessary content just for the sake of it. Prepare to pay for what you expect to be a premium course provider, only to find yourself enduring lengthy modules on trivial topics instead. I even raised concerns with faculty, who acknowledged that much of the content was unnecessary and advised against going through all of it. If I’m paying for a course, I expect the information to be essential; if not, why include it? The Support Provided Was Lacking. I paid extra for a mentor to assist with placements, but this only applies to Cert IV. My outdated Cert III required a bridging course with its own placement, yet the mentor was not assigned for that, leaving me to find one myself. I reached out, but they simply brushed me off. If you’re not an easy student with straightforward questions, don’t expect much support. I asked multiple questions, like whether I could switch to just Cert III, and was swiftly dismissed, with the added note that I would still be charged for the full Cert IV. They offer coaching calls as part of their “support,” but when I tried to connect with faculty, I was ghosted twice despite having received confirmation emails. After waiting 30 minutes past the scheduled time, I reached out only to receive an apology days later. When I submitted a complaint requesting to withdraw, their initial response was to suggest the coaching service, indicating they hadn’t even read my complaint. In summary, you’re largely left to fend for yourself without adequate assistance. They seem more focused on profit than student success. Their terms and conditions are convoluted, making it difficult to withdraw from the course without continued payments, despite not delivering on their promises. After everything, I asked to withdraw, agreeing to pay for what I accessed, but I received no support and had no access to Cert IV. I reasonably requested to stop payments, as it seemed unfair to charge for services not provided. Instead, I was told I was still liable for Cert IV payments and would face debt collection if I didn’t comply. This was my experience. Yours may differ, but if you're still deciding, there are many other options available.
The communication has been absolutely terrible. This is a service that shows a complete lack of care for its students, demonstrating no humanity or interest for those who have unfortunately enrolled only to be treated poorly. I strongly advise avoiding this option and seeking out any other educational institution or course.
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The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
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