airpets.com

4.9
4.9 Based on 602 reviews

Established at London Heathrow airport 1966, Airpets quickly grew to become the UK's leading pet travel agency. Over fifty years later, Airpets remains a family run buisness ......

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Average Rating

4.9

/
5

602 Reviews

5 Star
95%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Jiufeng Chang
Absolutely 5-star experience. My adviser is Sophie Powell. She is kind, friendly, patient and made t

Absolutely 5-star experience. My adviser is Sophie Powell. She is kind, friendly, patient and made the whole process as easy for me as possible. You can also tell she genuinely cares about the animals.

My cat's relocation is from the UK to Australia and Sophie made sure to clear all potential obstacles for me.

Highly recommend Airpets purely for this experience!

5
Date of experience: Feb 24, 2026
Marley Bogle
Highly recommend Airpets! Our dog Winnie arrived happy and healthy. We were updated through every si

Highly recommend Airpets! Our dog Winnie arrived happy and healthy. We were updated through every single stage of processing, from her being picked up at our house in Canada and then brought to our new home in the UK! Even the follow up to check in on her adapting, from the first day, a few days after, and now a week from the day we arrived ( incredible customer service ) and they seem to really care about Winnie. Also, a lot more affordable, compared to other competitors! Couldn’t recommend this company more 🙂

5
Date of experience: Feb 19, 2026
Shane Johnson
Excellent service for pet travel

We transported our two older dogs to Calgary from Heathrow and were quite anxious about it. The service provided was excellent.

5
Date of experience: Dec 24, 2025
EvaGaming
Highly recommend this service for pet relocation!

I strongly recommend this service for anyone looking to relocate their pets. After evaluating costs from multiple providers, they offered the most budget-friendly option for the services provided. A heartfelt thank you to the representative for their patience and understanding while assisting us in moving our British Shorthair cat from the UK to Singapore!

5
Date of experience: Dec 23, 2025
Increase Reed
Strongly recommend for pet relocation

I strongly recommend this service for anyone needing help with relocating their pets. After comparing several options, they provided the most affordable service for the quality they offer. A special thanks to the representative for her patience and understanding while assisting us in moving our cat from the UK to Singapore!

5
Date of experience: Dec 22, 2025
Patrick Barnes
Highly recommend their services!

We used the company to bring our dog back to Australia after nearly three years in the UK. The representative was fantastic, addressing all my inquiries and concerns. Our dog was picked up from home, and the driver was wonderful, making the farewell much easier. I would definitely recommend their services!

5
Date of experience: Dec 22, 2025
Debbie M.
Fantastic pet transport service

Fantastic service in facilitating the journey of my dog from Oregon, US to Kent, England. Thank you for making the complex process simple and providing a comfortable experience for my pet. Highly recommended!

5
Date of experience: Dec 19, 2025
Noelle Johnson
Smooth relocation of our labrador

We recently relocated our labrador from the UK to Australia and couldn’t be more pleased with the service. The representative was fantastic from start to finish. The process of moving to Australia is complicated, but she provided all the necessary information when we needed it. We were kept informed at every step, including a vet schedule for our dog. After a few anxious days, our dog arrived happy and well-cared for. I would recommend this service 100% for pet relocations.

5
Date of experience: Dec 18, 2025
Mandy Baker
Exceptional service from the company

The company is an exceptional and well-organized service that truly cares for the pets they assist in relocating globally. I utilized them twice—once for my spaniel's move to Saudi Arabia and again for his return to the UK after two years. The team managed everything effortlessly, with great attention to detail and communication. I highly recommend them.

5
Date of experience: Dec 16, 2025
Jeanie
A top-notch pet moving service

This company excelled in navigating the intricate process to relocate my four cats from the UK to Australia. The representative was outstanding in her support throughout the journey. I would recommend them for any pet relocation needs.

5
Date of experience: Dec 15, 2025

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Business Details

  • Established at London Heathrow airport 1966, Airpets quickly grew to become the UK's leading pet travel agency. Over fifty years later, Airpets remains a family run buisness ...

  • email info@airpets.com
  • call 0800371554
  • language https://airpets.com

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