Review Time
After only 5 months I started having issues with the motor overheating. I did not overfill, or put items in the composter that was not made for the machine, or run the machine constantly. I tried to call customer service 5 times, with no option to leave a message,so I sent an email. I finally then get a call back. Customer asked me questions I had already answered in the email. So then she sends me to another rep who responded to me via email with additional instructions to test the composter which did not mimic the process that caused the issue. Why only put water in the bin to test if a motor over heats?? So I respond to them stating the motor did not ovetheat, it happens with food. Then they respond 2 days later with jargon about "reducing the proportion of high-starch and high-sugar content in the mix". Its a composter not a science project! Customer service is horrible, and drag the process out by having you doing machine tests and emails just to get you to do more quality control checks. So anything not to replace a faulty item and to not honor their warranty. Do not buy if you dont want any headaches.
MY Mak10 ozne generator worked flawlessly until one day it didn't. The Customer support was on top of it trouble shooting tips and questions. They sent me a new unit instead of repair parts. Super Satisfied with this company and it's products.
The whole time I have had my Revive Kitchen Composter model R500, the customer service has been amazing.Anytime I have a question they get back to me very quickly. If they don't know the answer they let me know and then get back to me as soon as they can.I appreciate that very much much
Have a airthereal MA5000 that I have enjoyed using for a couple of years. This year I bought the B50-mini and have found them so nice for keeping things fresh in the bathroom and kitchen. (Have bought these for family and friends) Recently one of the B50-mini had an issue with the fan. I reached out to the company and they were quick to respond and ask for a video. Within a day they had a new one on its way and even followed up to be sure everything was working well and I was satisfied. Nice to see companies standing behind their products - and it’s such a nice product too!!Thank you Airthereal!
Claim your business profile now and gain access to all features and respond to customer reviews.
Airthereal offers air purifiers and ozone generators to improve air quality around the world. We're always innnovating to meet & exceed your air quality needs.
showerdoc.com
maxmattress.co.uk
4seating.com
the-next-decor.com
furniture.co.uk
mylolalet.com
summitcove.com
fridgedoor.com
waltons.co.uk
carpetsandbeds.com